Trai — videocon d2h - channels error - signal not available

Address:

122001

Customer id: [protected]

Its been a month now since i have been struggling to get a solution from videocon d2h, as since last month some of my subscribed channels are showing error (Signal not available) and for the same i had complaint but no solution provide until now. All they say engineer will come (Within 24 hr) and resolve your issue but not even a single engineer visit happened till now.

After waiting for 24 hrs i call them again to now the status of my complain and to my surprise they say its completed, when i insist to know that how you can close the complain without providing a solution or engineer visit, they respond there was a work order mistake, tomorrow engineer will visit your place and resolve your issue but same thing happen again and again and complain is being closed without engineer visit or resolution.

I am left with the only option that to change my service provider.

Please help if you can