[Resolved]  Trai — videocon d2h cheated me. I paid 1799 rupees for new connection but 27 days gone I don't get my connection

Address:

videocon d2h, Ernakulam, Kerala, 682001

Dear trai,

I am purchased a new videocon d2h connection through their website on 13.09.19. I paid 1799rupees through online payment. That time i got a message from videocon d2h that is your product will be delivered and installed by our engineers within 48 working hours.

But sir till date i don't get the product. I called several time their customercare number everytime they said after 8 working hours u will get your connection. But i don't get. Nobody is called me.

Then i tried to call their nodel officer number but that number is not exist.

They are cheating me. I already paid the amount of 1799rs. Now 27 days left.
I didnot get my connection. I am cheated.

Please take an action against videocon d2h. I have the documents. I have screenshots and my bank statement. I am recorded customer care calls.

So please take an action against videocon d2h and i want compensation. Kindly do the needful.

Thanks & regards,
Feroz khan ks
Fort kochi
Kerala
[protected]