Trai — videocon d2h connection

Address:

Bhavnagar, Gujarat, 364001

I am Chirav Chavda from Bhavnagar, Gujarat. We are using Videocon D2h Connection since last 6 years. Now as per TRAI's new rules and regulations regarding Cable TV & D2h Channels service, I have requested Videocon D2h to allow us to watch only those channels which I have subscribed and created on my won pack on their website. I have also sent them email and informed them to please show only those channels which I have made list and sent them. But despite my several requests on their website, consumer service center number and by email, they have refused to do so and continue to show their own made channels pack.

Second I can not contact them on their contact numbers since last week. Also they have not informed me by anyway that they are going to change channel packs. I have already paid yearly subscription pack's amount.

There is no option to contact them and inform them about this.

I have attached a list of my preferential channel's list including GST for your reference.

Please do needful as earliest.

With regards,

Chirav