Trai — videocon d2h faulty service

Address:Pune, Maharashtra, 411033

I am a user of videocon d2h. My d2h connection just recently got lost as in the channels weren’t visible. I requested an engineers visit who arrived after 24h hrs and did some kind of temporary repairs. Just 1 day after the system was down again. After this i have conplained 3 times in d2h and no visit or action has been taken. They have a 24 hrs policy to resolve but its been past 100 hrs the complain is still not resolved and i haven’t received any cals or support from d2h. Please register a complain. My id is[protected]
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TRAI customer support has been notified about the posted complaint.
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Dear Yash,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards
 

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