Trai — videocon d2h hopeless service

Address:

Jabalpur, Madhya Pradesh, 482004

My videocon d2h id is[protected]. As per your order, i have submitted new pack to them but few popular channel are left. To add in my current package, i am struggling to contact them over customer care, mobile app, website but all my action are failed. Somehow website connected and i tried to add few channel but they refused that package cannot be migrated, pl contact customer care. But customer care is helpless, useless and doesn't serve its purpose. Customers are struggling to resolve their issues. They do not revert call back either. Pl instruct them to add channels as per my wish otherwise i have to disconnect their d2h next month. Jio fiber is coming shortly to my area. Regards.