Trai — videocon d2h - not giving channels based on subscription

Address:Chittoor, Andhra Pradesh, 570641

Videocon d2h is not giving the channels which i chose. I am owning a package star hindi telugu value pack2 - in this package i am getting the telugu channels but i am not getting the hindi channels in this package.

Customer care is charging 200 extra for service charges if they are taking a complaint.

Part of the channels are coming and rest of all are not coming. Customer care services are worst and irresponsible in resolving the customer requirements.

Please take necessary action.
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TRAI customer support has been notified about the posted complaint.
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Dear Naveen,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards
 

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