Trai — videocon d2h not working since last 4 days.

Address:

Pune, Maharashtra, 411043

Dear sir,
I am having videocon d2h account with customer id 3594404. With new trai rules the plan has been selected by calling videocon d2h representative and they promised that tv will start working within 1-2 hour but since last 4 days my d2h is not working. I have called numerous times to customer care, mailed them but no positive action taken from the company. We have already recharged account for rs.700 when our plan is for rs.350. If by calling them continuously nobody cares what should customer do? I am harrassed with their bad service. Please do the needful by your end.

Regards,
Santosh rangapure