[Resolved] Trai — videocon d2h service issue d2h customer id is[protected]

 
4 Reviews
India
 Neelam Dargad on Aug 31, 2019
Hello, i am giriraj dargad. My videocon d2h customer id is[protected]. On 26/08/19 a service engineer came to my building to check someone else issue and from then now my d2h is down. I have logged many complaints. Then service engineer called me and assure me to resolve issue and then complaint is closed by d2h without visiting and closed the issue. I have been following up the customer care and their service engineer since 26/08/19. Everyday i log complaint and they reassure to resolve issue but still facing same problem and now we are tired mentally to follow up this with customer care, service engineer, supervisor and senior supervisor. Please need you support in this matter. I'll appreciate you help. Thanks
Complaint marked as Resolved Sep 1, 2019
Company send service engineer to resolve the issue

Complaint Status


[Sep 01, 2019] TRAI customer support has been notified about the posted complaint.
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

Dear Giriraj,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Dear Giriraj,

We understand that your complaint is resolved now. Kindly let us know if you need any further assistance.

Thanks & regards
I just watch tv for sports and cricket. took star sports pack, but now cricket is now only in sony pack, previosly used to get everything, now i pay nearly 300 per month and get nothing i want.
please help me and atleast make the old system . you can increase the baisc price but please do add all channels

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    Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
    Trai - videocon d2h service issue d2h customer id is 139639984