[Resolved] Trai — videocon d2h service issue d2h customer id is[protected]
Hello, i am giriraj dargad. My videocon d2h customer id is[protected]. On 26/08/19 a service engineer came to my building to check someone else issue and from then now my d2h is down. I have logged many complaints. Then service engineer called me and assure me to resolve issue and then complaint is closed by d2h without visiting and closed the issue. I have been following up the customer care and their service engineer since 26/08/19. Everyday i log complaint and they reassure to resolve issue but still facing same problem and now we are tired mentally to follow up this with customer care, service engineer, supervisor and senior supervisor. Please need you support in this matter. I'll appreciate you help. Thanks
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Sep 1, 2019Complaint marked as Resolved
Company send service engineer to resolve the issue
Sep 01, 2019
TRAI customer support has been notified about the posted complaint.