Trai — vodafone network issue and data properly not working last 20 days

Address:

274001

Dear concern,

How much time it will take approx 20 days has gone first complain i was raised on 25 sep 2017 on vodafone store deoria but till now i didn’t get any satisfactory response. Simply i wan one question on you if your network and data not properly work last 20 days then what you feel? Now i m very much frustrated your delay resolution.

I thought vodafone is a professional and ethical company but my thinking is wrong.

This is a very pathatic experience for me

Regard,
Satish

Sent from my iphone

On 09-oct-2017, at 7:52 pm, satish rao wrote:

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Content-transfer-encoding: quoted-printable
From: satish rao
Mime-version: 1.0 (1.0)
Subject: frequent issue with vodafone network, need attention as this is hampering a good relationship. [protected]
Message-id:
Date: mon, 9 oct 2017 19:52:19 +0530
To: appellate. [protected]@vodafone.com, nodal. [protected]@vodafone.com,
Sunil. [protected]@vodafone.com, balesh. [protected]@vodafone.com,
Thomas. [protected]@vodafone.com, nick. [protected]@vodafone.com,
Vishant. [protected]@vodafone.com, kumar. [protected]@vodafone.com, p. [protected]@vodafone.com

Dear vodafone team,

Problem still not resolve.=20

Dear team,

This is to draw your attention towards the bad customer services and not ava=
Ilability of network,

I had been a satisfied customer of vodafone since last 10 years and since th=
En i had been a very satisfied customer and had no regrets to the services e=
Xcept, for the network problems which i have highlighted as and when.

I am getting network problem at my home location deoria at my office where m=
Y voice and data, is not working properly, i tried getting this into the not=
Ice to the local store manager however the behaviour of the store manager wa=
S not satisfactory and there was no resolution provided, it has been approx 1=
5 days i am facing this issue and had highlighted the same to the vodafone h=
Owever there is no work has been done on this.

Since i am a very and highly satisfied customer i do not want to spoil this r=
Elationship only for a small concern, and in fact a world class company shou=
Ld also leverage the old relationship, and being a dominating service provid=
Er and highly professional and technically sound and enhanced organisation, m=
Y expectation is on to getting a prompt service.

I hope my issue will be resolved,

Would get this to social media and digital media in case if resolution is no=
T provided in next 48 hours. And look forward for port of number to the other=
Service provider which has already been initiated.

Regards,

Satish rao
Deoria

Sent from my ipad=
Dear vodafone team,

Problem still not resolve.=20

Dear team,

This is to draw your attention towards the bad customer services and not ava=
Ilability of network,

I had been a satisfied customer of vodafone since last 10 years and since th=
En i had been a very satisfied customer and had no regrets to the services e=
Xcept, for the network problems which i have highlighted as and when.

I am getting network problem at my home location deoria at my office where m=
Y voice and data, is not working properly, i tried getting this into the not=
Ice to the local store manager however the behaviour of the store manager wa=
S not satisfactory and there was no resolution provided, it has been approx 1=
5 days i am facing this issue and had highlighted the same to the vodafone h=
Owever there is no work has been done on this.

Since i am a very and highly satisfied customer i do not want to spoil this r=
Elationship only for a small concern, and in fact a world class company shou=
Ld also leverage the old relationship, and being a dominating service provid=
Er and highly professional and technically sound and enhanced organisation, m=
Y expectation is on to getting a prompt service.

I hope my issue will be resolved,

Would get this to social media and digital media in case if resolution is no=
T provided in next 48 hours. And look forward for port of number to the other=
Service provider which has already been initiated.

Regards,

Satish rao
Deoria