Trai — vodafone network issue

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201314

Im not getting proper networks more than 3 months now its been 1.5 months complining on 11th oct they said itwould get resoved by 20th nov now they want me to wait further im being chrged for roaming being in home location and they say they wont waive it if they it would be out of courtesy not what i can claim they make me feel as if im begging them after paying and get a roaming plan rather than voicing to get the issue resolved their executives tell me to talk fast as they do not have time appallete calls and says she doesnt when issue would be resolved and if i want she would send me porting procedure and then too sends an email saying she was able to address my concerm but still no trace of porting procedure. My concern and appeal is if vodafone isnt capable of providing basic telephone services how and why are the claiming to provide so many services they are misguiding and cheating consumers i was so taken aback by the sort of responses i have got each time from vodafone representatives i request you to please intervene they cant do whatever they want