[Resolved]  Trai — worst behaviour

Address:Hyderabad, 500047

Dear trai,
I am one of the customer i'd no[protected], sir since from 15 days i am trying to reach this videocon d2h executives but it's very worst, non of them givesproper response they keep us on line for 30 to 45 min on line and at last the mine gets disconnected or else they say us to call again after one hour, this is the service we get from this bloody d2h, yesterday i spoke o a lady meena she said within 8hrs there person will come but still no one has turned up. Since from today morning i am trying to reach them after 30 times, one executive named varsha she-again started asking me from first and even she kept me on line for 38 mins later she said me that their manager is very busy and said me to call me after 1 hr, i was totally pissed of and lost my patience, she transferred the call to pavitra she started arguing with me that there manager r very busy and same their executives too, and said me to wait for one more day. Sir i have their call recorders too. Plz take an serious action on it. Its an humble request to take and serious action immediately.
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Aug 8, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
Mar 15, 2019
Updated by Kavitha15
Sir not only that their toll free numbers are always too busy their is no proper manager numbers where we can contact them it's
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Dear Customer (Kavitha15),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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