Trai — wrong commitment by bharti airtel. for mobile [protected]

Address:

121009

On 23rd july 2017, i requested for a plan change and

I was convinced by airtel officer that following will be done.

1. 3 gb data for trial period will remain even if i change my plan.

2. Advance rental of rs 299 each for one year will be applicable for all four child numbers. That means one time charges for all 4 numbers will be 299*4.

I agreed to pay as per this and the officer changed it too.

Then i got a message that 3 gb trial data is not applicable and rental for each child number will be rs. 299 per month.

I have written many mail and calling to the nodal officers but it has not given any fruitful result and they have imposed their own plan for my mobiles.

They kept me waiting till yesterday and finally wrote an apology mail that they cant change this plan

With regads

Drave bhat
[protected]