[Resolved]  Redbus. In Website — Cheating money refunded by the REDBUS

Address:

Pondicherry, Puducherry

Redbus is a pukka fraud, please don't book any tickets with these idiotic peoples. I booked for my travel from Delhi to Jaipur and from Jaipur to Delhi. The ticket cost was Rs. 600 + Rs. 600. My bus has to be boarded at 12.20 AM at Reliance Metro Station, New Delhi. I was waiting from 18:30 previous day evening onwards, no one was in that point, I continuously called both Redbus and RST Travels regarding the same. RST Travel didn't pick the call and Redbus bluffed me saying that the place where I was waiting is the pick-up point.

Steeringly was waiting till 1 AM, none turned side. I was frustrated and got a cab from Delhi to Jaipur and as my return was on the same day, I retained the cab with me to return back. I cancelled the return ticket also. After 190 minutes of call over phone and 38 emails they refunded me Rs. 300. When I queried about the balance Rs. 900, they make me to hold on call for several minutes and internally they chat with the other colleagues.

The same was also informed to Phanindra Sama, CEO through email and to Charan Padmaraju, CTO. These people are the key people behind this big fraudulent. I am not sure whether they are born in proper way. People born of proper way will never perform these types of activities.