Travel Raga Holidays — 9 Days trip tour of Shimla is not arranged properly

Address:	600118
Website:	not provided information about escalation matixs

Hi,
We have arranged a tour in Travel Raaga for 9 days & 10nights shimla tour.

Today is the 1st day of our travel the below things are not arranged so far.
1. we intimate will reach chandigarh 11.30 but Tempo traveller came at 12.15 that too we called him
2. We asked bill in the name of our company still no response.
3. Driver says i dont know where to take you - no proper communication given to driver, is it so why we required Travel raaga instead of that we can book on our own.
4. Driver says i will not put A/C while in hill station - why this is not mentioned in our traveller email before we pay the payment.
5. In the email agreed that Tempo traveller amount of 50k will pay each day 10k but driver amendment asked to pay full amount - we paid 20K no proper communication.
6. For enjoyment & relax we took tour with Travel raaga but 1st day itself every pain and tension.