Travel Raga Holidays — Worst service and pathetic people

Address:	New Delhi, Delhi
Website:	Www.Travelraga.com

If you are planning to enjoy the trip please don't book through travel raga, they will ruin your holiday, they don't care enough to help you if there is trouble, you may enjoy your trip if you book yourself..

Here is the story .
We reached Shimla at 7pm in the night for our surprise we were given the worst room, it was so dirty, you can see hair of some other people on the blanket, and dirty bedsheet, some construction noise, no fan nothing, when I called the agent they asked me to adjust there only, they don't have basic common sense I had been there for honeymoon, the room they have given me was lowest room in 2 star hotel .. I straight away declined to stay back, they tried to convince me .. I spoke to multiple people in the travellers, no one was ready to listen, they wanted to save money that's all, I even told them I will find out hotel for myself they didn't agree and they told they will upgrade my room but I denied again, after waiting for 3hours I still didnt get any solution, I thought it won't be safe go to other hotel myself, then I agreed to go for upgradation but then one more story started saying that if they have the availability they will upgrade, they knew there are no rooms available, finally I had to stay in same room ..It didn't stop here, they told they will change the hotel but I have to pay more for it, I told ok first but I thought I may have face some more issues again so decided to vacate and return back to Delhi same night again the drama started saying they will check the availability by then I had to go to sightseeing, when we were on the way to Kufri I got a call from them saying I had to vacate the hotel right way and put the luggage in the clock room, driver told he can't go back if he go back he can't take us to Kufri, agent told us to skip the sightseeing and go back to the hotel, we said no and headed to Kufri, we got back to hotel when we were about to vacate the hotel, hotel person told we have to one pay day charge because travellers has cancelled the hotel accommodation, when we asked the agent she told us to pay, I just wanted to get out of the place so I paid and left .

These guys don't have control on any of their vendors, they won't help you anywhere if there is any payment pending then they will be back of you, once it is done they won't even respond to you properly, I will take them to consumer court for sure I have the bill paid to hotel .. these guys need to be banned and the licence must be cancelled.. they shouldn't even try to think of cheating the customers, I will publish this post everywhere in social media, I request all of you do the same . So that no one goes through this again ..
The people I spoke to are ...
Ms.Vishu
Mr.Amit.
Mr.Pratap .