Bagittoday (India Today Group) — Complaint against Bagittoday

Address:Dehradun, Uttarakhand

I was contacted on my cell no by bagit today telling me that i had won two free gift by india today group as a customer of bagit today. Tjey told me that thes free gift consists a dell laptop and a black berry mobile and i can only retain them if i buy 3 tour packages of Rs 7000 each. I booked these packages but neither have I recieved the gifts nor the package. There helpdesk numbers have changed and ther are also not replying to my mails. Please help me getting my money back(Rs 21000) .
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Bagittoday (India Today Group) — Payment taken by False/Half Information

Sir

I got a call from Mt Vineet of Bag It Today(India Today Grp) that I will get 20000 worth diamond if puchase a camcod by paying 11399(including insurance and courier charges)Then I said yes and he trasnferred the call to Mr Raj kumar and he asked me to pay 11399 thru credit card.After the payment he told me to pay another 899 and he informed I will get diamond woth 8500. but i said it was not informed so you please check the call recordings.The he said sorry and told after discussing his seniros that I will get 20000 worth diamond bt i have to pay another 3694.I refused again and again the he told you can get back yuor money after completing your full payment and two call will be come to you.He asked me to say yes to 1st call and no to 2nd.I paid the 2nd amount .Afetr dat 1st call came bot 2nd call didnt came.Then I complained to cancel my order.after 2/3 day Mr Prasant call me and told sorry and previous order has been cancelled.He told me now u can get diamond worth 120000 and other reebok offers i[censored] pay 14000.He told the order cost is 28000 but due to previous mis communication i will give it only on 14000.I paid 14000 thru credit card and he said this transaction is cancelled again u make paymet of 14000.I thought he is telling truth and i pid 14000 but after checking my credit card i found 28000 has been debited.then I refused to accept their orders from courier but they are not paying back my total amount(11399+3694+14000+14000).Another thing I asked Mr Prsant that I will take the 2nd order if your diamonds are salebale in Market.He said yes but wrongly 20000 worth diamond came by courier I thought its the 2nd order and I received it.I show those diamond in all branded shops but no one wants to pay a single penny against these diamonds.

Today another person Mr Gaurav called and telling me that generate OPT no for 35000 so that i can get back my whole amount bt I have nt done dis.He aid without this u cant get back the money.

Please help me.

Bibhuti Bhusana Mohanty
Ph No-[protected]
N-1/276,IRC Village,Nayapali
Bhubaneswa,Orissa-751015

BAGITTODAY(INDIA TODAY GROUP) — Complaint against Bagittoday

I was contacted on my cell no by bagit today telling me that i had won two free gift by india today group as a customer of bagit today. They told me that these free gift consists a dell laptop and a black berry mobile but for getting those gifts I need to buy 3 tour packages for & thousand each. I bought them but neither have i recieved those gifts nor the holiday package. I tried contacting them but there help line numbers have changed and they are no moere replying to my mails.Please help me atleast getting my money back.

Thanks and regards-
Akanksha Chaudhary
[protected]
aks.[protected]@gmail.com
I got a call from sales and promotion department of BagitToday. He told me that I was selected among the 5 lucky customers and if I will buy Rs 15, 999 Gift hamper from them, I will get this amount in 7 days refunded, I was bye that offer. after first payment they again asked me to pay an amount of Rs 29, 999 for LCD tv and it?s holding amount it will refund in your account in 24 to 45 days. if I fail to pay, then they will not process my first payment (ie. Of 15, 999) and I will not be given any benefit and I was forced to pay Second payment of Rs 29, 999 again. I placed an order on[protected] on 3:00pm and I was check revives of bag it today and After 2 hour I call bag it today call center & cancelled my orders and requested for refund. But they said as per our company rules it not refund it will convert in bag it today points. After that I was got call from conformation department & he was conforming my address & tell me your product will . But I want to cancel this order & my money wail refunded. What I can do for it ..
Dear Ma'am,

We have come across your online complaint registered on https://www.consumercomplaints.in

Please accept our sincere apologies for the inconvenience caused to you.

We regret to inform you that we are unable to locate your order detail in this blog and request you to kindly provide us with the following details:-

booking ID-

authentication code-

transaction ID-

email ID-

mobile no.-

Order no.-

On hearing from you we will able to track your order in our system to resolve your complaint as per your satisfaction.

Further we would also like to inform you that we will update you the status through your e-mail ID.

We value your association with bag it today and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us [protected]@bagittoday.Com

We would request you to kindly mention this subject: online support whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & regards
Kashifa Khan
Online support (bag it today)

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Today / BagItToday
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    1298
    Pending
    0
    Resolved
    753
    India Today / BagItToday Phone
    +91 12 0407 8000
    India Today / BagItToday Address
    Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
    View all India Today / BagItToday contact information