| Address: | Kolkata, West Bengal |
While travelling in Teesta Torsa Express from Jalpaiguri to Sealdah I have booked for dinner at Malda town. The order was booked 4 days earlier by cash on delivery option. In the morning a phone came from Travelkhana to confirm my order. A message was also sent to confirm my order. Before the train reached Malda Town a message came asking me to keep my money ready and also the phone no of Malda Town food supplier. The train waited in Malda Town for fifteen minutes. At Malda Town I rang to the food supplier that the food has not reached. I was told the food was on the way. After the train left I rang again. The food supplier never rang me even once. I was told the food was sent but the train left. This was not expected from the best travel website getting the best IAMAI awards 2013.My order ID was 89840 booked on 24 Jul, 2014 and order date 28 Jul. Can anything be done? Was this information helpful? | 
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