[Resolved]  Travelyaari.com — missed bus, due to bus ticket not generated

Address:Ajmer, Rajasthan, 305001

As i booked my bus ticket from ajmer to rajsamand dated on 11-sep-2017 for same day, through net-banking, amount of rs. 400/- has been deducted from my bank account but i didnt get my ticket booking confirmation, i need my money back.
Bank transaction id on my statement is -
Paytm mob/[protected]/[protected]/
Amount - 400/-
Dated[protected].

Mobile number - [protected]
Mail id - amitreel. [protected]@gmail.com
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Oct 19, 2017
Complaint marked as Resolved 
Travelyaari.com customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2017
Travelyaari.com Customer Care's response
Dear Customer,

Greetings from Travelyaari!

We highly regret the inconvenience caused to you,

We have received your payment towards Paytm id# 11687416. We have asked our accounts department to process the same on high priority. It would be credited in the next 7-10 working days as per bank refund procedure (Excludes Saturdays, Sundays & Public holidays).

For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].

Happy Travelling!
Complaint comments 

Comments

Ticket booked to travel from Chennai to Tiruvarur on 10.09.17 at 10.10 p.m by Rathimeena. Rs.430 was deducted from my account
But no confirmation was sent to me and the transaction was not successful. So I made some other arrangement. Hence I request you refund the amount.
Name SARAVANAN
Cell No
[protected]
Mail id [protected]@gmail.com

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