[Resolved] Travelyaari.com — payment successful but not confirmed the reservation

Shubh_8296

from Delhi, Delhi

Address:	Bhopal, Madhya Pradesh, 462003
Website:	www.travelyaari.com

I booked one ticket from burhanpur to pune on 21st august 2017 13:33 ist.
Passanger details are as follows.
Name: priyanka gangrade
Contact no.: [protected]
Email: priyanka. [protected]@gmail.com
My payment mode is netbanking through sbi india.
The payment was successful. And deducted from my account also. But there was no response from your side that seat was confirmed or any other.
I thought that due to netbanking problem there was bank's problem but today the response of my complaint is that "your payment was successfully transferred to the merchant please contact your merchant".
So where is my cash.
Kindly refund me my cash.

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Oct 13, 2017

Complaint marked as Resolved

Travelyaari.com customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2017

Travelyaari.com Customer Care's response Dear Customer,

Greetings from Travelyaari!

We highly regret the inconvenience caused to you,

We have asked our accounts department to process the same on high priority. It would be credited in the next 7-10 working days as per bank refund procedure (Excludes Saturdays, Sundays & Public holidays).

For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].

Happy Travelling!

Sep 13, 2017

Updated by Shubh_8296 I received my refund...Tq!!!