Travolook.in/ — Amount not Refunded by travolook REF[protected]

Cancelled reference No. REF[protected],
Date of booking : 29th January 2022.

I have booked my flight ticket through travolook travel agent and after 15minutes I got mail from travolook agent that flight ticket was cancelled by airlines. The amount will be refund within 5 to 7 working days.
Till date amount was not refunded by travolook and whenever I contact travolook customer care. I get same answer that your amount will be refunded in next 5 to 7 working days. It's almost two months completed.
Please help me how to take refund from travolook.