[Resolved]  Travolook.in/ — Due to technical maintenance, you can't use wallet balance for next 48 to 72 hours.

Sir we have made flight ticket 13th feb2022 but cancelled and we have not received refund till date

amount show in wallet but we cant use for ticket .

please do the needful .

below details
Your Booking is Cancelled with travolook.in: REF[protected]

noted sir,

but bw have almost waiting from last two month,

We have booked 13th feb 2022 . I'm still waiting.

On Wed, Apr 6, 2022 at 2:20 PM support travolook wrote:
Dear Customer,

Greetings from Travolook.in!


This email is regarding your booking reference number: REF[protected]


We apologise for the inconvenience caused to you.

Please be informed that the refund will be initiated at our end and the amount will reflect back to the same bank account within 07-10 working days (excluding Saturday, Sunday and Gazetted holiday)..

Your patience in this regard will be highly appreciated.


The refund shall be as per the policy.


For immediate assistance please call[protected].
To make changes to your ticket reservation, please contact our Customer Service Representative at our toll-free number on[protected].
In case of any queries, please mail us at [protected]@travolook.in

NOTE: Travolook agents will NEVER ask for card details, passwords, PIN, CVV, OTP etc. DO NOT SHARE these details with anyone over phone, SMS, WhatsApp, email or any other source.


Considering the COVID-19 situation, different state governments have laid out their respective protocols for passengers arriving at their airports. Before you travel, make sure to read and understand the complete guidelines of the city/state you are travelling to and comply with the same so as to ease your travel plans.


Regards
Ritik
Support Team
[protected]
www.travolook.in

On Wed, 6 Apr 2022 at 13:45, Birendra Kumar wrote:

DEAR SIR

STILL NOT RECEIVED REFUND .


On Mon, Mar 28, 2022 at 1:33 PM Birendra Kumar wrote:
dear sir,

still not received refund REF[protected]

please do the needful

On Wed, Mar 9, 2022 at 3:38 PM Birendra Kumar wrote:

still not received refund

[protected] Forwarded message[protected]
From: Birendra Kumar
Date: Wed, Mar 9, 2022 at 3:37 PM
Subject: Re: Your Booking is Cancelled with travolook.in: REF[protected]
To: support travolook

reminder 2

still not received

On Thu, Mar 3, 2022 at 12:36 PM support travolook wrote:
Dear Customer,

Greetings from Travolook.in!


This email is regarding your booking reference number : REF[protected]


We apologize for the inconvenience caused to you.

This is to inform you that your reservation was cancelled due to an operational reason .

Please be informed that the refund will be initiated at our end and the amount will reflect back to the same bank account within 10-15 working days (excluding Saturday, Sunday and Gazetted holiday)..

Your patience in this regard will be highly appreciated.


The refund shall be as per the policy.


For immediate assistance please call[protected].
To make changes to your ticket reservation, please contact our Customer Service Representative at our toll-free number on[protected].
In case of any queries, please mail us at [protected]@travolook.in

NOTE: Travolook agents will NEVER ask for card details, passwords, PIN, CVV, OTP etc. DO NOT SHARE these details with anyone over phone, SMS, WhatsApp, email or any other source.


Considering the COVID-19 situation, different state governments have laid out their respective protocols for passengers arriving at their airports. Before you travel, make sure to read and understand the complete guidelines of the city/state you are travelling to and comply with the same so as to ease your travel plans.


Regards
Ritik
Support Team
[protected]
www.travolook.in

On Thu, 3 Mar 2022 at 12:33, Birendra Kumar wrote:
dear Travolook team,

still we have not received the refund amount .

Booking is Cancelled with travolook.in: REF[protected]

please do the needful

thanks
birendra kumar

On Sun, Feb 13, 2022 at 4:02 PM Travolook wrote:

Booking Cancelled
Reference No. : REF[protected]

Need help, Our 24x7 Toll Free Support:[protected]

Your Booking is Cancelled with travolook.in :REF[protected]
Your booking is Cancelled due to fare expiration. Please contact our customer support at[protected] or send us an email at [protected]@travolook.in and one of our travel expert will be pleased to assist you.In Such unlikely event, if your tickets cannot be processed for any reason you will be notified via email or by telephone and your payment will NOT be processed.
FLIGHT DETAIL CALL US FOR ANY CHANGES OR HELP WITH YOUR FLIGHT AT[protected]
Departure

SpiceJet
SG - 944

Chhatrapati Shivaji International Airport(BOM) Terminal: Terminal 2
May 07, Sat 11:20

Non Stop

(DBR)
May 07, Sat 13:50

Check-In Baggage : 15 Kg Total Trip Time : 02h 30m
Traveler(s) Information

S.No. Pax Type Traveler's Name Ticket-No. Seat-No. Gender Date of Brith
1 ADT BIRENDRA KUMAR - - M -


Price Information

Refund Amount ₹6616.00


Please feel free to contact us to confirm your itinerary, or other special requests (Seats, Meals, Wheelchair, etc.) and luggage weight allowances (a number of airlines have recently made changes to the luggage weight limits) 72 hours prior to the departure date. We look forward to help you again with your future travel plans.

Change/ Cancellation Policy
All travelers must confirm that their travel documents required are current and valid for their preferred destinations. The Tickets are non refundable . Once ticket is purchased, name changes are not allowed according to Airlines Policies, but some Specific Airlines allow minor corrections, usually involving 1-2 characters attracting a fees for this service. Prices do not include Baggage and Carry-On or other fees charged directly by the airline. Fares are not guaranteed until ticketed. Fare changes are subject to seat or class availability. All tickets are considered non-transferable & non-endorsable.

For immediate assistance please call[protected],[protected]
To make changes to your ticket reservation, please contact our Customer Service representative at our toll-free number on[protected]
If you have any questions, please mail us at [protected]@travolook.in

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