Travolook — Travel Ticket cancelled and not refund from Travolook

Address:

PURNANAGAR CHIKHALI PUNE

Dear Sir,

My Booking Ref No - REF[protected]

I had booked a ticket on 19-April and my travel date was on 28-April, 2021.
but it was cancelled from Go Air Airline on 28-April and then it was again next date 29-April same time same flight only date change then again the flight was cancelled from Airline so finally I raised a request for Refund on 29-April.
and after so many phone calls to Go Air AirLine they said that they already made payment on 14-May to Travo look on [protected]@travolook.in.

but your team said amount not received its almost 20 days passed from 14-may i didnt get the payment even Travolook never approach me now Go Air Line said that they had done refund on 14-may which they shared the system generated mail which shows that payment done on 14-May-2021 and Travo Look says that they didnt received any payment from Air Line.

So both Travo Look is rolling me from past 20 days.

Best Regards,
Arvind Joshi
+91-[protected]