Tripgateway.in — delaying refund and my email not reaching tripgateway noticed as failed

Address:

636701

Dear tripgateway,
Payment was made through net banking, please check the payment mode and refund accordingly.
Please don't pull it further more.

B. Murugan
Hide quoted text

On aug 26, 2017 11:06, "customer helpdesk" wrote:
Dear mr murugan,

Thanks for mailing us and being a part of tripgateway,

We would like to inform you that regarding of your concern, we request you to kindly raise a charge-back through your card issuer bank for refund.

Once we receive your charge back request from your cad issuer bank we will accept the same and the money will be credited into your account through charge-back.

On thu, aug 24, 2017 at 9:20 pm, murugan b wrote:
Dear tripgateway,
I don't receive any reply from you about refund. I don't receive any mail from account, please update me on this.
Regards

B. Murugan

On aug 16, 2017 09:54, "customer helpdesk" wrote:
Dear murugan,

Your concern is forwarded to our accounts department and they will inform you as soon as possible.

On tue, aug 15, 2017 at 11:44 pm, murugan b wrote:
Dear tripgatway,
Please update status on refund.\

Regards,

Best regards,
B. Murugan
India mob: [protected] |uae mob:+[protected] |email: b. [protected]@yahoo.com

On wed, aug 9, 2017 at 8:43 am, murugan b wrote:
Dear tripgateway,
Payment was made through net banking, please check the payment mode and refund accordingly.
Please refer to attached screenshot for payment detail.
Please don't pull it further more.

B. Murugan

On aug 8, 2017 09:53, "customer helpdesk" wrote:
Dear murugan,

Greetings from tripgateway,

We would like to inform you that regarding of your concern for the refund, kindly contact to your card issuer bank and raised an charge back for refund, once will received that same we will accept the charge back and the amount will credit into your account.

On mon, jul 31, 2017 at 8:14 pm, murugan b wrote:
Dear tripgateway,
Your representative called me, but she disconnected call, i am available on [protected] all ways.
Regards,
Murugan b

On 31 jul 2017 17:34, "customer helpdesk" wrote:
Dear b. Murugan,

Thanks for mailing us and being a part of tripgateway,

We would like to inform you that regarding for your concern our representative has been trying to contacting on your contact number but your number is not reachable or non contactable.
We request you to once you will be free kindly call on us at our customer care number[protected] for further any assistance.

On sun, jul 30, 2017 at 12:15 pm, murugan b wrote:
Dear tripgateway,
As discussed on phone on i am still waiting for the list of 3 to 5 star hotels in bangalore. Please send me list or refund me asap.
Please don't delay.
I have other jobs to do
Regards,
B. Murugan

— forwarded message —
From: "murugan b"
Date: 17 jul 2017 16:27
Subject: re: cancellation of booking no.[protected] and[protected]
To: "customer helpdesk"
Cc:

Dear tripgateway,
I am available on [protected].
Regards
Murugan b

On 17 jul 2017 16:03, "customer helpdesk" wrote:
Dear sir,

We are trying to contacting to you but your number is not connectable and not reachable, we request you to once you will be free kindly call on us at our customer care number for further resolving your concern.

On wed, jun 7, 2017 at 11:32 pm, murugan b wrote:
Dear tripgateway,
Please cancel my booking and refund as early as possible as per your cancellation and refund policy.

Best regards,
B. Murugan
India mob: [protected] |uae mob:+[protected] |email: b. [protected]@yahoo.com

— forwarded message —
From: murugan b
Date: sat, jun 3, 2017 at 5:50 am
Subject: re: payment confirmation!!!
To: promotions tripgateway, [protected]@tripgateway.in

Dear tripgateway,
As per my earlier mail on 1st june 2017, please cancel my booking no.[protected] and[protected] as early as possible and process refund.
Thanks.
Regards
Murugan b

On 1 jun 2017 16:21, "murugan b" wrote:
Dear tripgateway,
I don't see any 3 star hotels in your list of hotels as you stated, i have checked listed hotels in coorg & bangalore.
Seems deal not worth for money.

Please clarify.
I have two booking cancel both.

Regards,

On 1 jun 2017 16:18, "murugan b" wrote:
Dear tripgateway,
I don't see any 3 star hotels in your list of hotels as you stated, i have checked listed hotels in coorg & bangalore.
Seems deal not worth for money.

Please clarify.

On 1 jun 2017 14:22, "promotions tripgateway" wrote:

Congratulation!!!
Dear sir, thanks for making the payment towards trip gateway we have received your payment which is made worth rs.10499. Please note down your transaction id for your future reference:[protected]we would also like to inform you that, we will update you the status through your e-mail id. We value your association with trip gateway and thank you for your patronage & co-operation. For any further query or assistance, please feel free to write us on email - [protected]@tripgateway. Inwe would request you to kindly mention this subject: online support whenever you e-mail us for the quicker response. Please note our new customer care number is now –[protected]please let us know if there is any query or objections regarding this package with in 24 hour after receiving this email other wise we will consider it to be acceptable by you. Thanks & regards, — trip gateway[protected]www.tripgateway.in

—
Thanks & regards
—
Customer help desk
Tripgateway
Contact number :[protected]
Email : [protected]@tripgateway.in
Website : www.tripgateway.in

P please don't print this email unless you really need to - this will preserve trees on planet earth

—
Thanks & regards
—
Customer help desk
Tripgateway
Contact number :[protected]
Email : [protected]@tripgateway.in
Website : www.tripgateway.in

P please don't print this email unless you really need to - this will preserve trees on planet earth

—
Thanks & regards
—
Customer help desk
Tripgateway
Contact number :[protected]
Email : [protected]@tripgateway.in
Website : www.tripgateway.in

P please don't print this email unless you really need to - this will preserve trees on planet earth

—
Thanks & regards
—
Customer help desk
Tripgateway
Contact number :[protected]
Email : [protected]@tripgateway.in
Website : www.tripgateway.in

P please don't print this email unless you really need to - this will preserve trees on planet earth

—
Thanks & regards
—
Customer help desk
Tripgateway
Contact number :[protected]
Email : [protected]@tripgateway.in
Website : www.tripgateway.in

P please don't print this email unless you really need to - this will preserve trees on planet earth

Show quoted text

Final-recipient: rfc822; [protected]@tripgateway.in
Action: failed
Status: 5.0.0
Diagnostic-code: smtp; the email account that you tried to reach is disabled. Learn more at https://support.google.com/mail/?p=DisabledUser
Last-attempt-date: mon, 09 oct 2017 20:59:47 -0700 (Pdt)

— forwarded message —
From: murugan b
To: customer helpdesk
Cc:
Bcc:
Date: tue, 10 oct 2017 09:29:43 +0530
Subject: re: re: cancellation of booking no.[protected] and[protected]
Dear tripgateway,
Update me on refund of my money. My email twice bounced back saying that
Email address not existing.
Regards
Murugan b

On 16 sep 2017 19:19, "murugan b" wrote:

dear tripgatway,
please update me on refund of my cancelled booking.
regards,
bm

on 26 aug 2017 14:29, "murugan b" wrote:

dear tripgateway,
payment was made through net banking, please check the payment mode and
refund accordingly.
please don't pull it further more.

b. Murugan

on aug 26, 2017 11:06, "customer helpdesk" wrote:

dear mr murugan,

thanks for mailing us and being a part of tripgateway,

we would like to inform you that regarding of your concern, we request
you to kindly raise a charge-back through your card issuer bank for refund.

once we receive your charge back request from your cad issuer bank we
will accept the same and the money will be credited into your account
through charge-back.

on thu, aug 24, 2017 at 9:20 pm, murugan b wrote:

dear tripgateway,
i don't receive any reply from you about refund. I don't receive any
mail from account, please update me on this.
regards

b. Murugan


on aug 16, 2017 09:54, "customer helpdesk"
wrote:

dear murugan,

your concern is forwarded to our accounts department and they will
inform you as soon as possible.

on tue, aug 15, 2017 at 11:44 pm, murugan b
wrote:

dear tripgatway,
please update status on refund.\

regards,

*best regards, *
*b. Murugan*

* india mob: [protected] |uae mob:+[protected] |email:
b. [protected]@yahoo.com *

on wed, aug 9, 2017 at 8:43 am, murugan b
wrote:

dear tripgateway,
payment was made through net banking, please check the payment mode
and refund accordingly.
please refer to attached screenshot for payment detail.
please don't pull it further more.


b. Murugan

on aug 8, 2017 09:53, "customer helpdesk"
wrote:

dear murugan,

greetings from tripgateway,

we would like to inform you that regarding of your concern for the
refund, kindly contact to your card issuer bank and raised an charge back
for refund, once will received that same we will accept the charge back and
the amount will credit into your account.

on mon, jul 31, 2017 at 8:14 pm, murugan b
wrote:

dear tripgateway,
your representative called me, but she disconnected call, i am
available on [protected] all ways.
regards,
murugan b

on 31 jul 2017 17:34, "customer helpdesk"
wrote:

dear b. Murugan,

thanks for mailing us and being a part of tripgateway,

we would like to inform you that regarding for your concern our
representative has been trying to contacting on your contact number but
your number is* not reachable* or non contactable.
we request you to once you will be free kindly call on us at our
customer care number[protected] for further any assistance.


on sun, jul 30, 2017 at 12:15 pm, murugan b
wrote:

dear tripgateway,
as discussed on phone on i am still waiting for the list of 3 to 5
star hotels in bangalore. Please send me list or refund me asap.

— message truncated —