Truecomretail — Product Not Delivered and Payment has not been refunded

Address:Jaipur, Rajasthan, 303604
Website:www.indiamart.com/anand-india-shop

Performa Invoice Shared by Truecomretail :[protected]Attached in the mail)
Date of Invoice: 26/01/2017

Bank Details Given in performa Invoice:
TrueComRetail
Bank: HDFC BANK
Iban: [protected]
Swift: HDFC0003922

TrueComRetail
Mr. Rohit Sharma
111/9 Raj Path Marg Near Opp Govt Hospital Teh-Phulera
Disst-Jaipur
[protected]

Payment Made on : 26th Jan 2017
Amount of Payment : 12999
Payment

He has made a commitment to send the phone on 30th Jan 2017, today in the morning also he has confirmed on Phone that he will dispatch it today and suddenly at 3.43 PM I got his Whats APP message that he cant do delivery today, and Also Now his both numbers are not in use. Both Landlines are also not working.
Post that he has committed to deliver on 8th FEB 2017 but he has still not delivered the product,

I need my Money back from him.
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You didn't described in your policy that the order is limited to 2 per ID, you have wasted my time.

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    Phulera
    Rajasthan
    India
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