Trunet — Internet service

TRUNET is not providing their services properly, Even customer care services are also worst they are just raising the complaint tickets and saying our technical person will come and resolve but no one comes to resolve and within 24hrs I get text from them that issue ticket got resolved without resolving the issue. This issue I am facing every week. No technical person is coming to visit and the customer care people are not Transferring their call to the seniors they are saying they don't have authority to do this . I have 30mbps plan but I am not getting even 10mbps also this issue is going on since December month in which I got the connection. the local office is also not responding, not attending the calls, and the offices are closed every time I visit the office.
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