TSRTC — Wanted to do ticket cancellation

Address:Lane beside poonam rice depot, behind ameerpet big bazaar, Srinagar colony, punjagutta
Website:tsrtconline.in

I have booked my ticket from ongole to Hyderabad on 25th July. On the same day I have to board. But due to my granny passed away..I have to stay back. I requested cancellation and they said that thy can't. I am seriously hating this tsrtc..and the rules and I am never gonna book the ticket again with this stupid tsrtc
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