TTK Prestige — atta jar got jammed given to your service center at tambaram chennai

Address:600073
Website:www.ttkprestige.com

This is to inform you that i have given atta jar for service at your tambaram chennai service centre, on 6/9/17 i have received the jar after service during that time i noticed some ply in bearing, but your service person assured that it is done properly. Same day night we used the jar for atta mixing with small quantity of atta but the jar got stuck in just few seconds.
I have launched complaint on 7/9/2017 to your customer care my service request number is chen 2646805 dt 7/9. Your customer care assured me that they send technician to my home for the service.
Since then iam following regularly to your customer care but no one has come.
Finally on 18/9/2017 your customer care accepted that the service centre person not giving response and they told me to contact chennai hq phone no [protected], iam talking to them regularly but my problem is not solved.
Since my house is far away from service centre and the defective service is not attributable to me hence i strongly request prestige to arrange for service at my home. If it fails i may have to think otherwise
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Sep 20, 2017
Updated by Raghavendran Venkataraman
chennai service HQ is also not responding properly.
regards,
V.Raghavendran.
[protected]
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