TTK Prestige — Bad product, even worse after sales service

Address:

Bangalore, Karnataka

I have also fallen prey to its exchange anything to anything offer and bought a gas stove 3-4 months back. Its has lot of issues and I raised several complaints against it. Everytime they promise somebody would visit my house and look at it but nobody comes. Latest example is that i called them 4 days back and they said they will call back within 48 hours. 96 hours is passed by but nobody called me back. Since today morning i have called them twice, everytime they promise that witin half an hour somebody would call. Last time they said within 5 minutes of disconnecting the call somebody would call me. I feel like spitting at the product and company. I urge all not to buy a single product of prestige. If it doesnt work you will also have to suffer this sick and pathetic shameless customer service of it. this is the condition in bangalore, think the situation in smaller cities. The complain number which i raised is BANG422802. My contact detail is [protected]. I don't want to rate this because there is no option to rate this less than 0. Given a chance I would rate the product and service less than -5. I am going to consumer court tomorrow to fight these frauds legally ...