TTK Prestige — Defective kettle sols online

rashmibhatia17

from Delhi, Delhi

Mar 25, 2022

Address:

Bangalore

Not even a week the product started giving problems, like loose handle, auto cut off. Plus no response from company on the return.
Warranty conditions are one sided, there is no mention of the defective product sold to customers. Need to return the product which has been handed over to showroom and senior citizen is facing harassments due to this. Plus a safe hazard for senior people, highly unsafe and defective piece sols to senior people.

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TTK Prestige customer support has been notified about the posted complaint.

Mar 25, 2022

Updated by rashmibhatia17 These companies are very good at the time of selling the product, but when it comes to addressing a complaint, their behavior changes completely and blame customers for everything. These companies earning in crores, have a big issue in taking returns even when they selling defective items, esp online. Cheating customers to make quick money.

Mar 25, 2022

Updated by rashmibhatia17 Defective product cannot be repaired. They have an issue to return, but they have a right to sell defective unsafe electric items. This is not acceptable.
Please don't buy Prestige products its my suggestion to all, because they don't have a good customer service, and they half of the time sell defective items