TTK Prestige — Explosion of chimney after service

Address:

110, Saint Rosario Street, Muthialpet, Pondicherry

I m using Prestige chimney for more than 5 years.
I had requested for a service of the chimney in April 2022. The service personal checked and informed Auto clean motor has to be replaced and order was placed for the same.
Recently service was done by authorised Prestige chimney service centre, Pondicherry on 18th June 2022.

The service person changed the motor, cleaned the Chimney and it was working.

Unexpectedly, the chimney exploded today i.e 19th June just one day since the service was done.
The chimney has exploded while it's off. Not even during use. What has gone wrong?

Fortunately no one was around when it exploded. Can't even imagine about the damage it would ve caused to my family members during the explosion.

I strongly request your team to inquire about the cause of the problem and take necessary action in this regards

Regards
Dr. Suresh
Pondicherry