TTK Prestige — hob top (model: phts 04 ai)

Address:

560100

We have purchased 2 hoptops about 2 months ago. Since the very first day the auto-ignition is not working on both of them.
Multiple calls to the customer care number go unanswered.
I have raised this complaint: bang1085322 on their website.
But till now no resolution has been found.
They are just cheating the customers by mis-quoting/mis-advertising the feature for auto-ignition.
I will go around advising all of my friends to stay away from prestige products as they have no care for their customers.