TTK Prestige — Issue not rectified and no response from the service side

Address:

Bangalore, Karnataka, 560100

Compliant no. bang2003847,

We had purchased tilting wet grinder from presitage, grinder stone clamp has been broken and it has been replace as per first compliant. but the replace one is not good it has broken after first usage in the running mode itself. we had raised compliant to replace the same. many times contacted and requested through customer care to replace the clamp of the stone and chapathi mixer clamp. still no responsed for the same issue. the product is in under warrenty. it has been mentioned at the time of compliant raised. kindly rectify the issue at the earliest.