TTK Prestige — issue with ttk prestige deluxe total mixer grinder ls product/service center: reg

Hi i am submitting a complaint on a product prestige deluxe total mixer grinder ls,
The complainant is
1) the multi utility jar is not getting locked in.
2) on washing it, the water is entering into the compartment below the blades of the jar.
3) the service centre advise is to keep the jar in the sun till the water dries up, it sounds so funny.
4) the service center number[protected], just does not rings, maybe it's not operating but the customers are directed to call on this mentioned number for any issues.