TTK Prestige — magic mop

vasishtha

from Ahmedabad, Gujarat

Address:	Ahmedabad, Gujarat
Website:	TTK PRESTIGE CUSTOMER CARE

Dear sir,
Ref:compliant no:guja 100829 dt.27/09/2018. Order no:[protected] dt.10/07/2018
We regret to inform you that the customer service center at ahmedabad is non cooperative and rude behaveior from your officers namely shri mitesh shukla and shri mahesh vaniya.
Regarding above complaint first your technical person visited and confirmed that the mop is not cleanig floor as expected and when he visited second time with his boss he replied that what boss say is right. They denied to give us in writing that the they are helpless to solve the problem and when we told them that we will write to top management they replied we will reply them. Now what we do? We are ready to send our mop to your office and see that it is not working as per expected and the dhabbas are appear on the floor.
We leave this matter on top management and resolve in a manner that in future we will not hesitate to buy your products.
Thank you
Vaishali chokshi
Ahmedabad

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Oct 04, 2018

Updated by vasishtha TTK Prestige — magic mop

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vasishtha on Oct 4, 2018 Mark as Resolved

Dear sir,
ref:compliant no:guja 100829 dt.27/09/2018.Order no:[protected] dt.10/07/2018
we regret to inform you that the customer service center at ahmedabad is non cooperative and rude behaveior from your officers namely shri mitesh shukla and shri mahesh vaniya.
Regarding above complaint first your technical person visited and confirmed that the mop is not cleanig floor as expected and when he visited second time with his boss he replied that what boss say is right.They denied to give us in writing that the they are helpless to solve the problem and when we told them that we will write to top management they replied we will reply them .Now what we do ? we are ready to send our mop to your office and see that it is not working as per expected and the dhabbas are appear on the floor.
We leave this matter on top management and resolve in a manner that in future we will not hesitate to buy your products.
Thank you
vaishali chokshi
ahmedabad