TTK Prestige — Part pan support

I had raised a complaint on 13th March 2021 for the gas stove that was purchased on 12th March 2021.have been following up with Nitin Pawar from Mumbai branch but the issue is still not resolved.. thought I was assured that the part will be replaced... prestige doesn't even reply on mails
Complaint no. MUMB1961170
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Have not received any update on this...this is pending since March 2021

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