TTK Prestige — Prestige is fooling customers

Address:

Bangalore, Karnataka

I have first registered complaint in January, since January its been 4 times I have complained and its been 5 months I have no updates and no resolution from Prestige. Since 2 months that guy is saying that the PART has still not arrived to their center in Airoli. What am I supposed to do if the company is not manufacturing parts but selling defective products.
I have gifted this to my mother on her birthday 15th October and see what experience I got. My 2years extented warranty is wasted for 5 months, i want refund, just refund and I am not going to suggest anyone about your brand at all. Do not forget to give a call on this case. I want to understand how you are going to gain the trust back solve this case or just let it go as usual.