TTK Prestige — Prestige not responding to complaint registered

My prestige gas burner is having problems so I lodged a complaint with prestige customer support. They said it will take 4 working days but it's been 15 days they are reluctant to sent someone for the service. I kept on calling them for the same but they give me fake numbers of area manager as well as fake promises to do as soon as possible but no one turns.
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    TTK Prestige Phone
    +91 11 4509 2366
    +91 11 4509 2377
    TTK Prestige Address
    38, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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