TTK Prestige — TTK Prestige Idli cooker.

I returned one set idli cooker to RSC Cheenai for replacement vide complaint ref no.CHEN62042797 dt.26/07/2021. Even after 10 days I received no updates from them and therefore I frantically tried calling their phone no.[protected], provided in the job sheet. There was absolutely no response on this line for over 3/4 days. We have been exchanging e mails thereafter. Iam amused by one of their email which has offered me replacement of some of their other products instead of the idli cooker as they claim the idli cooker is out of stock. I have therefore requested for refund of cash immediately in the absence of replacement if idli cooker. This is pending with the company for over ONE MONTH NOW. KRISHNAN.