TTK Prestige — Ttk prestige pwg 09 wet grinder

I have purchased pwg09 wet grinder from dealer in coimbatore on 01.02.2022. It is not working properly from day 1. Complaint raised several times. Support ticket no. 91825. Engineer attended. No result. They have taken the grinder to trichy for further rectification. Again no result. Not satisfied with the product. Delay in attending the issue. No proper / immediate steps taken by ttk staff. Got irretated. Purchased another local wet grinder. Incurred additional cost because of ttk staff's irresponsible way of approach. Several mails sent. No response. Not interested to use pwg09 wet grinder anymore. Requested for exchange some other ttk product. Even for that no response. More than 2 to 3 generations, we have been using ttk products at our home. But never experienced this kind of issues. Because of ttk staff's irresponsible way of approach, i have decided not to purchase any ttk product in future nor recommend any body. Ttk prestige's pwg09 wet grinder is failure model. Do not buy this one. Waste of money. As on date (04.08.2022) the is not resolved.