Tulip Telecom Complaints & Reviews

Sir/Madam,
This is P Shanmugam joined Tulip telecom on year 2007 March till 2014. Company was stopped paying salary from 2013 itself and company was closed with out prior intimation on 2014. I have submitted my PF by getting signature from Company authorized authority MR Rajender Kadu.
With in 1 week my application was returned to my home stating that his Authorization was cancelled and Hence rejected from PF office.
I am totally blank now and no idea how to proceed and get this PF settlement.
I need guidance on this and i am struggling much with out this settlement.
My PF Details:
KD/MAL/0042404/1181

Sir/Madam,
This is P Shanmugam joined Tulip telecom on year 2007 March till 2014. Company was stopped paying salary from 2013 itself and company was closed with out prior intimation on 2014. I have submitted my PF by getting signature from Company authorized authority MR Rajender Kadu.
With in 1 week my application was returned to my home stating that his Authorization was cancelled and Hence rejected from PF office.
I am totally blank now and no idea how to proceed and get this PF settlement.
I need guidance on this and i am struggling much with out this settlement.
My PF Details:
KD/MAL/0042404/1181
P. Shanmugam
Ph. [protected]
[protected]@gmail.com

I was working in wbsedcl as cfo in siliguri zcc under tendership of tulip telecom since 2012.. Since company is closed i am unable to withdraw my pf amount as it is a delhi company i am residing here in west bengal, i have tried to withdraw my pf through offline mode but i didn't get any response my name is sandeep mukhia my pf number is dl/17113/2309 as we didn't have uan number at that time how do i withdraw my pf
Name: sandeep mukhiabr...

Dear sir,
I am arijit barman, c. F. O. Old employee in tulip telecom limited under the burdwan zcc, wbsedcl. My joining date - 01.03.2012 to leaving date-28.02.2013. My pf no is - ds/nhp/0017113/000/0003673. My uan no is[protected]. Aadhar no, pan card no and bank details kyc pending this uan no.
So, i requested sir my uan no[protected] kyc approved and date of joining - 01.03.2012, date of leaving-28.02.2013 please please please submit cause off i pf transfer/withdrawal process.

Thanking you

Arijit barman
Mobile no - [protected]

I was given offer letter, and asked for registration money so i paid it now they neither receive my call no reply my mails.. I had seen fraud companies but not like tulip telecom, and the person who called me is vivek singh, fraud.

They call you for the telephonic interview and next day they send offer letter to mail id. In that they mention to pay 2100 rs to deposit in their account for registration id. they told this is the refund amount after you paid they won"t attend your call.they told wait 5mins we will call you later but they did not. so be aware such fraud company. my money is waste. this website is fake.they told this company is located in jaipur.

I was working in tulip telecom pvt ltd. as an executiv e accounts and i had worked with them 4 months. i have resigned and serve agreed notice period. i have complete relieving documents. as per tulip hr team confirmed over mail my ff is 47427 excluding pf. after regular follow up with finance &hr team still not getting any type of revert & final date of payout. therefore request you to kindly intervenes in the same. Name:- surender kumar Mobile no:- [protected] Email id:- suren. [protected]@gmail.com Emp code:- 14236 Joining date:-1 sep 12 Last working date:-7 jan 13 Contact info tulip telecom C-160, okhla industrial areaphase i, delhi - 110020 | [protected], 40578000, 40678001 [protected]

Dear sir,

I have resigned from tulip telecom ltd., september 2013 and my pf number is kd/mal/0042404/000/0001439. my pf is not submitted for the last two years. kindly suggest what to do?


Thanks & regards

Habib shaikh
[protected]

Sir, I installed an internet tower on[protected] from Tulip Telecom at 34, vidhya nagar, sec-3, shastri nagar, Meerut. Long time period company gives rent on time. now from 9 months i am not getting any single amount . now total amount is 78000 Rs. i want this rent as soon as possible . i talked to the higher authority also, but they didnt provide any solution till now. Plz arrange all my rent till now, Can you help me out in that ??? Regards Ajay Bhatnagar Ph- [protected]

As per employee act rule last month salary gets freezed in notice period & returned to employee after 45 days of his last working day. It's been 180 days since i left tulip telecom ltd. Still i have not received my final settlement check which includes my 40 days salary & leaves encashment. Regular followups with hr team is resulting in fake commitments which are already broken several times but still company is saying that your...

I m kanika makhija frm jaipur.i have seen add in rajasthan patrika of part time job.they told me first deposit rs3000 in our hdfc ac no. [protected] in the name of vijay raj singh and thn we will provide you nokia mob and job is sending sms per sms u will get rs5. after thy said deposit rs2500. I requested to refund my money rs5500 thy refused and said do whatever u want. they sre doin froud. his no is [protected]. please look in to the matter.
and please tell me my no is [protected].

Fraud with me
Hello sir my self vikas i am student from priyadarshini nagar chhattisgarh. sir i had seen one advertisement to news paper patrika 17 aug that is to send message and earn money and tell me to deposit securiety money 3040 rs in punjab national bank acc no [protected] name - vijay raj singh on[protected] he told me after one week you will get one samsung handset and a company sim you can start your work. and then when i contacted him he told me to deposit amount of 2540 again which i have deposited on[protected] but i am not getting anything up till now. and i was telling to return money. he reply i will not return you can do what
You can. pls register my complaint their mo no is [protected]. here i am uploading photo of bank receipt with this complaint

Myself
Name - vikas
Add - 569-a, sec-1 priyadarshini nagar raipur
Mo no - [protected]

Fruad with me
Hello sir my self pranjal goswami i am student from bhatapara chhattisgarh... sir i had seen one advertisement to news paper nai dunia 17 aug... that is to send mesage and earn money ane tell me to deposit securiety money 3015 rs in punjab national bank acc no [protected] name - vijay raj singh he told me after one week you will get one nokia handset and a company sim you can start your work. mut i am not getting anything uptill now. and i was telling to return money. he reply i will not return you can do what
You can. pls register my coplaint their mo no is [protected]

Myself
Name - pranjal goswami
Add - front of kalyad club shankar ward bhatapara raipur
Mo no - [protected]

Sir / madam,
This is to inform all that tulip telecom pvt ltd is been using the free to air spectrum (2.4 ghz) to serve most of the clients in and across bangalore, they have connected the govt organizations on the same spectrum, from last 8-9 months they have been connecting all the clients on fiber where as they don't have the license to lay fiber and connect clients on fiber. tulip has also set pop's (point of presence) in and across bangalore with out have the design approval of the tower from the govt. i wanted to notify the govt of india about the wrong practises followed by tulip telecom.
Above all they are not registered in karanataka and don't pay provident fund to all the employee's.

Hope my complaint is been looked into and some action is been taken in best interest of all.

Hello sir my self subhendu verma i am student from bilaspur chhattisgarh... sir i had seen one advertisement to news paper nai dunia 17 aug... that is to send mesage and earn money ane tell me to deposit securiety money 3015 rs in punjab national bank acc no [protected] name - vijay raj singh he told me after one week you will get one nokia handset and a company sim you can start your work. mut i am not getting anything uptill now. and i was telling to return money. he reply i will not return you can do what
You can. pls register my coplaint their mo no is [protected]

Myself
Name - subhendu verma
Add - sai vihar colony, house no-2, yadunandan nagar
Tifra, bilaspur, chhattiagarh
Mo no - [protected]

Dated: 14th august 2010

Reg: ill connection by tulip telecom limited

Circuit number: 48054
Sales person: mr. amardeep singh
Client account manager: mr. kumar binitabh
Ill provider: tulip telecom limited, c-160, okhla industrial area, phase – i, new delhi 110020
Client: teleserve sys. pvt. ltd., a-50, sector 58, noida 20301 (up), india

Sir,

This is to bring to your notice the problems that we are facing due to very poor quality of services being offered by tulip telecom limited.

We released the po for ill connection 2 mbps dedicated on 20th july 2010 and was committed of the activation of the connection maximum by 31st july 2010 by your sm – commercial (mr. amardeep singh).
Repeated numbers of follow-ups were done from our end, but in vain. no importance was given to our time, business loss, stress or problem (s). we tried to be cooperative and patient more than expected, but everything was taken for granted.

Mr. amandeep stopped attending calls, number of times we had to wait for a call-back for hours even when the situation went from worse to critical. we started observing losses w. e. f. 1st august 2010 when all the staff was in office, but no link of ill to work on, as almost the entire job is done online.

We suffered loss of client job delivery, we had to bear number of factors including but not limited to salary, revenue / production, client delivery, mail communications, invoice to be sent to clients through mails etc.
Lately, after the link was up and functional, we faced an outage on 12th august 2010 afternoon of which we were assured that will be resolved within 4 hours of time (fault ticket number – 880156, time 16:41:54 hours) – the ticket was raised after number of calls to your executives, our account manager mr. kumar binitabh. this outage was not informed to us and resulted in immediate blockage of work / assignments / projects. none of the support people were ready to visit on-site and check / troubleshoot the problem for 48 hours. today one of your people mr. rakesh visited our office at 3 pm to check the problem was resolved or not. he was not carrying any work-order / complaint with him which could authorize him to use our server / workstation (s), but he stayed and insisted to do even after we refused.

To avoid any further losses, we allowed him to do the job but under our supervision only.
The link was up by that time, but since this ill was supposed to be a dedicated 2 mbps 1:1 ratio connection, we were surprised to find out the results:
(ref: http://www.speedtest.net/result/[protected].png)

We are not able to match / compare the level of services committed with the ones delivered.

The reasons that we’ve been told every-time we approached for any of our problem / service delays were:
1. amardeep / preeti / kumar etc.: devices not being issued / delivered to our site due to rain – 3rd august 2010

2. number of repetitive calls from 31st august to 6th august for checking the status of the work progress form our end in-spite of mr. amardeep / mr. kumar to call us and update on the same. moreover, statement we hear is : ‘sir, i cannot work under such pressure, if you keep calling me again and again’, calls were being made at an interval of minimum of 30 minutes because:

A. i commitment – 31st july 2010; by eod

B. ii commitment – 2nd august 2010; 2 pm

C. iii commitment – 2nd august 2010; 4 pm

D. iv commitment – 2nd august 2010; today evening

E. v commitment – 3rd august 2010; 1 pm

F. vi commitment – 3rd august 2010; 4 pm

G. vii commitment – not today (3rd aug), tomorrow by 1 pm (4th august 2010)

H. viii commitment – 4th august 2010; by evening

….. and so on till the time link setup was done 6th august

Finally we said, we won’t call but please let us know once each process / stage gets over and your proceed to next one (mile-stone update), but, not even a single call on this, which made us call again.

3. amardeep: i’m driving and will call back in 10 min – this actually turned out to be in hours / days

4. amardeep: i’m in meeting (10:15 am 4th august 2010) – still in meeting, stopped attending calls (3 pm). hours of meeting, but no customer care kind of attitude seen.

5. we were given rf whereas we were committed of lease-line connection which of course was mentioned and still we do not see any lease-line being set-up – 14th august 2010. even for rf, they did not setup any tower / but are actually using the equipments that we had to provide.

6. amardeep / kumar / vikas / sandeep etc.: caller not responding / picking calls – ‘n’ number of times

7. mr. kumar & mr. vikas: we will report to noc – no response after that

8. mr. kumar: was your connection not rectified yesterday? – 14th august 2010 (when he knows that we’ve been calling past 3 days regularly)

9. amardeep / kumar etc.: denial for sending any technician on-site for support / setup.

10. some new person today: “sir, the delay was caused because equipments delivered to wrong address – sorry” j

And many more….

We have actually been fed-up and tired of all these responses / support.

Since we are in it services and consulting, we always believe in long term relation with clients & vendors. so we request you to please look into it and assure us of the services along with tat (turn-around-time) commitment, ill to be of minimum of 2 mbps speed, responsible behavior of tulip support / concerned staff, concern for the customer (customer-care), 24x7 support availability, customer satisfaction.

Moreover, we are in no position to bear any losses, specially due to non-responsible behavior of vendors, so we have calculated the minimum cost that we are looking forward to from your end on immediate basis. we were left with no option but to stop the cheque of 11, 030 inr which was given as one-time set-up cost for lease-line connection (to be done by 31st july 2010).

We request you to kindly look into this matter at the earliest and release the attached invoice amount asap.

We look forward to a positive and sooner response.

Thanks,
Accounts department ([protected]@coredbsystems.com)
Teleserve sys. pvt. ltd. - tss
Http://www.tss.org.in/
A-50, sector 58, noida 201301

[protected] / +91.[protected] / +91.[protected]

Dear,
With due respect i want to inform you that this is sharad chandra dubey 6/55 arrdthiyan street, farrukhabad and we have agreement of tower for three years, the time period of the agreement is going to be over.
When tulip has began its business in farrukhabad, i was the first person to provide you space for tower on rent.
Now, when the agreement is going to over no one has ask me to renew it. your engineer mr. mahendra yadav is asking to transfer the tower to a new location on his personal relations even though i don't have any problem. when i ask him the reason he said due to improper space for office, then i told him if this is your valid reason, within a month i ll provide you as much space you need.
But there was no proper response till date, so this is my humble request to look personally into this matter and i hope you will try understand the whole matter. thanking you and waiting for your positive reply.


Regards.
Sharad chandra dubey
[protected]

Myself atanu banerjee, was working in tulip telecom ltd (formerly known as tulip it services) in[protected] & my pf no. mh/42404/432. i have submitted all forms required for pf claiming by tulip accounts in kolkata tulip office in 2008 middle.
Tulip accounts department assured me that the pf would be transferrred by next 3 months maximum. but yet the pf has not transferred to my bank account icici bank a/c[protected]!!!.
Now tulip accounts is telling that pf has been processed from regional office in kolkata much earlier. to know the status of it you have to call regional pf commissioner (delhi) on[protected].!!! i have asked to delhi office but they are telling i have to ask to mumbai pf regional office. mumbai pf office don't often picks up the phone. i am really hopeless...
Can you please tell me how can i get my pf? why i have co-ordinate to pf office? why tulip will not do that? please suggest me how can i escalate & get the issue resolved.


Regards..
Atanu banerjee