[Resolved] TVS Motor Company — apache rtr 200 headlight issue

Ashok. B

from Ernakulam, Kerala

Jun 3, 2018

Address: Chittoor, Andhra Pradesh, 517501

Hello,

My name is ashok. I would like to raise a complaint about the apache rtr 200. I have bought the apache rtr 200 on april 14th 2017 (Bs4) and within a year i have faced issues with the gear sensor, chain sprocket and now i come across with a new issue about the headlight. Low beam headlight is not working and it's confirmed by the tvs authorised service center that the filament is not working properly which i need to change it.
It's just a13 months of 18200kms usage and i didn't expect that i will face these many issues.

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Jul 6, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Jun 03, 2018

Updated by Ashok. B and the worst thing is TVS mentioned that warranty is applicable for the headlight filaments

Jun 03, 2018

Updated by Ashok. B *warranty is not applicable for the filament

Verified Support

Jun 04, 2018

TVS Motor Company Customer Care's response Dear Ashok,
We regret the inconvenience caused. We request you to kindly share the dealership details so that our team can look into your issue and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company