TVS Motor Company Complaints & Reviews

Star city (Hr08 aa 0152) bought from bharat tvs kaithal. After purchasing the bike within 1 km fuse blown. After first service few days self was not working. After 2nd service brake is getting struck. We bought bike to help in our business but it has become headache. Dealer is 35 km from my village and it is not possible to go everyday. Response from tvs is very bad and they talk in very rude way. I hope tvs will send engineer to get my issues resolved as soon as possible.
Regards,
Deepak
Contact no. - [protected]

I purchase rtr 200 4v at sep 2016 at trichy. This is the first vechile in trichy i buyed after 6 months onwards i am facing gear sensor issue after service and replacement it's not working properly as well past 6+months speodometer full display kit is not working still now i facing the issue after service they told we try to claim for this it's not yet happen i am not receive single call from the service center i am totally disappointed. I am not supposed to suggest to buy rtr. I am happy to share this.

I have purchase two tvs from the agency named m/s. Bulland motor, Gurgaon on 3rd of September '2019. Even after lapse of more than 3 months, the agency has not provided the vehicle number( RC). In spite of several personal visits in the showroom, telephonic communication, the agency failed to provide me the vehicle number( RC). I have purchase this vehicle by making a complete payment (Incl. Of taxes) However, i am getting only assurance from the owner of the agency. At once i have paid a challan of rs.2000/- to police department. I request tvs motors authorities for an immediate action against the agency .

Chassis No-:MD626EG47K3H01162
INVOICE NO-: BM/19-20/413

Already 7 reminder sent to tvs customer care mail I'd .but problem not solve on till date.

Dear Tvs team,

I buy Tvs Apache 160Fi Abs Purchase through authorised dealer Sabharwal Tvs Rithala New delhi purchase date-20 August 2019 buyer name-Shilpa kapur & my Vehicle Registration no-DL8SCR9013, Actually issue is after delivery my new bike 5-10 days later when i clean my bike so i checked some minor leakage in gear liver engine upper part oil is leaked so i also inform to same dealer where i buy the vehicle So sales person (Mr.Mayank-[protected]) said you visit near service center to resolve the issue so my 1st service is also come so visit same to S.K.TVS Mayapuri but they mention my complaint in job card but 1st of all they not consider my complaint & not provide any washing in my 1st service so after delivery i receive feedback call(Kanika Crm-[protected]) from same service center so she said u come again for resolution for your complaint, so next visit for same so service guy check & change the some joint Rubber so as per service center my complaint is closed but again after 10-15days i check issue is not resolved so now i changed the service center because am not happy with S.k Tvs service so now i visit Dynamic Tvs matiala so same i mention my complaint in job card but they give me complete my 2nd service but not bother my engine oil leakage complaint & deliver my vehicle but after 2-3days i received call form Dynamic Tvs for Feedback so same complaint i mention again so (Mr-Arun-[protected]) said you come today for your resulution so i visit today for same but now am very shocking when they told me this is manufacture defect inside the head of the engine so am very worried for same because i spend my 1.20 lac for this bike & this is my very hardworking money which i spend for this bike so am not agree to bike engine or head of the engine because this is your company fault because no body close my issue in my 1st service & also my 2nd service & now my patience is cross so i want resoluion but not repair my bike because this is manufactured defect & i have a proof so if not provide me any positive response so fill a case against your company in Consumer court Because this is only way where i receive a justice & this is my life very big mistake i buy Tvs apache.

I also attached my Bike Registration smart card & Service center job card slip.

Thanks & Regards,
Vikas kapur behalf of my Sister(Shilpa kapur)
(M)-[protected]

I purchased a apache rtr 200 v4 2.0 racer edition in august of 2019, and having issues with its abs since september 2019, the sensor will never go off & was also able to feel the difference while braking since it was working fine the first month.

Have taken it to the service center thrice, first they said that i have to clean the sensor if there is dust it won't work, second time they said that there was a error and they removed it, the third time i called tvs customer support and filed a complaint and took the bike to the service center the checked and said that they have replaced the abs pump (That was what i was told) and changed the brake oil and charged me rs.200 for break oil and said that everything else is free.

Rode the bike for a couple of kms and informed the service center people that the abs display light in the console is working but the abs is not, and they are trying to convince me saying that if the display light works abs will also work, i did try to explain them that abs is not working but in vain.

I tried riding other abs bikes as well as another apache 200 rtr, i was able to feel the difference when abs works, but i am not able to feel it in my bike. (But it worked fine for the first month)

And the people in tvs service centers are not equipped nor trained which they agree themself, saying only couple of days of training was given to them and only one person from the service center has been trained. And also told me that they fear the fi version more that the carb version, and fi is going to be a big headache for them.

I am riding a apache rtr 200 4v 2.0 abs edition (Without abs) for past 2500kms.
Don't know where to take it to nor who to report it to.

Make your decision wisely, & choose the right bike everyone.

Regards,
Chezty jabez.
[protected]@gmail.com

Sir,
I had given my bike for servicing at Narbheram motors at 12'o' clock and the employee had given me time of 4pm but at 4pm my bike was untouched by the service team and when I asked the reason they are arguing with me and saying that u will get at 5pm. They are simply wasting time of customer's.plz take actions against them.

I Ms. Vishakha Ashokrao Dandge has bought TVs Jupiter basic model from Indrayani motors in the month of June.The bike was bought in name of Akshay Dandge. The Person who introduced us to the vehicle was Mr. Kapil. He took 1500 for RTO passing. Since then we have been constantly contacting him regarding the same. After a much struggle in October we have received the insurance and the bill of our bike. At that time we complained about Mr. Kapil, thus the manager took the matter but it bear no fruit. On 19th November, we recieved message about our bike number. Now December has come we still don't have number plate. We make calls in the showroom but they just ignore the matter by saying it will take 2-3 days. We are now fed up and thus want to approach consumer court.
Below is the message details received. Hope you will take strict action against the matter atleast now.

Chennai medavakkam logesh tvs showroom realy worst service center i given all my free service and 6th paid service my apache 160 4v bike all services are really worst customer is not satisfactions even 1% i given my bike 6th paid service on[protected] i tell to delivery my bike on[protected] with major complain some sound producing below engine side part after delivery same sound reproduced so again i given my bike re service on[protected] night 8clk manager tell hope we given to clear all problems to return next day but i said delivery on[protected] once i remember to call[protected] so i hope i go to pickup my bike on[protected] morning 9clk but still my bike not serviced mechanice persons that time only serviced my bike i took delivary after same sound reproduced again re services what can i do please tell? Which service center is good in chennai? Which mechanic can know 100% service knowledge??? How to give 24x7 service center in medavakkam logesh tvs center??? When tvs given me satisfactions service? Realy i stressed to given my bike again go again given each and every services same ting happened for me. My bike number tn 33 br 4208 name :mohammed azarudeen s contact number :[protected] email:azar. [protected]@gmail.com please contact me to recovery or suggest good service center in chennai.

They don't have manner to talk to consumers they dont know meaning of customer satisfaction every one is talk like century tvs pune is won by themselves i went there for servicing of bike m showing the problems with m suffering with bike they are saying yesa hi hota hai fiber hai 1 sal ho gya itna problem
Hai to wakdewadi chle jao yha mat krao and they have there attitude towards client karma hai krao nhi to jao we don't care while purchasing product they will say plz wait for 10 days 12days because they want money when we are facing problems then they will say yha jao vha jao thanks for this worst service provided by staff members.

I would like to know as to whether who will responsible for the damage that is in the inner part of the machine. With this regard i would like to be specific, i owned a tvs ntorq 125cc and it has been a year. It was functioning very well but for the past 2 months the silencer sound of the scooter is not as the original sound and when i complained in the tvs workshop they told me it needs to be changed and i will need to pay for the new silencer. It is hard for me to understand why is the scooty giving me a problem in just 10 months is'nt this the fault of the company not maintaining the built quality? What is the warranty given for at the time of purchased and what is the insurance for which are hard to claim when someone needed the most. I would seriously need to know from tvs india whether my scooty's silencer needs to be changed? Why do i need to pay when the problem is from the inside of the scooty?

I have purchased apache 180 dual abs on 29 october 2019. I am facing many problems with this bike the engine is making so much noise and there is a rust near the chasis number. They have not given me the service book when i have purchased the bike and when i went there for the service book the dealer has no sense of talking. And after few days also i am facing speedometer problem. Please take strict action and i have also complaint against...

I have bought ntorq race edition on 22nd november from sri l. V. Motors hyderabad, located at vanasthalipuram. I've been facing the starting trouble and sometimes the vehicle turns off all of a sudden without any reason and also turns off during low speeds. I've shown the problem to the showroom people and they fixed it on 6th december. After two days ie today (8th december) i've faced the same problem. Help me asap!

Dear, sir, on 04.07.2018 i purchased atvs victor premium edition-vehicle no.-wb34bh0431 at m. M automobile, makrampore bazar, dt. Paschim medinipore, pin code771437. Unfortunately, your product has not performed well because of the self starting problem 3to4 times and the service was not performed correctly from dealer the very begining. I shall be thankful to you if you take immediate step to solve this drastic problem. Yours faithfully, gurudas panda

Respected sir,

According to your dealer sangam auto mobile, quality chownk, lawrence road, amritsar. We have purchased a jupiter scooter before diwali festiwal in 2019 by cash mode. The relationship manager (Saels executive) mr. Atul, committed us for 2500 instant cash back in our account if you made cash payment through icci bank via paytm merchant. After 1 month, we didnot get ant cash back regarding this. The staff of agency didnot any positive response to us and delay the mater. Kindly solve this matter. Otherwise we will move to legal action regarding this.

Manjinder singh

(M) [protected]

Email id : [protected]@gmail.com

Logesh tvs showroom medavakkam is the worst showroom i ever seen in my life. The showroom people are very rude especially the owner. No one knows nothing on the vehicles they are selling.

For example, i just asked what is the wheel size of ntorq, which they don't know it.

And the price is very high comparing other showrooms. I paid 87686 rupees for jupiter grande xconnect version, which i checked later in online for onroad price in chennai, which shows only around 78k.

When i asked for show me the vehicle which i booked, they were in hesitate and when i seen the vehicle it was rust in the stand. I shouldn't had buy from this showroom, my mistake which i went there because it was near to my home. Very very worst showroom i seen in my entire life.

I had visited risabh tvs tundla m. N
[protected] for regular service but they denied and told unable to serve and told production of tvs zest stopped by company. Is this your dealer. This is nearest service centre for me. They misguide me and wasted my time and money. They have not spare parts. Last time they didn't replace air filter. They have only arguments.

TVS showroom, Byculla, is over charging customers, he is showing me a loan amount which is 9, 000 extra then the normal amount.
I asked him the price on tvs ntorq mat red colour.. he said the price is 83, 000.. my down payment was 40, 000... According to it the loan will be disbursed on 43, 000... Rate of interest was 11.99% and according to it the total bike will cost me rupees 94, 000 but they said it is 1, 07, 000 rs... They are charging me 13, 000 rupees more.. is this the kind of service your showroom provides ?? I want an answer.. please help me with this case.

Tvs dealer, nidhi tvs hyderabad — 500056

Showroom person has collected the entire amount and the vehicle delivery was hardly given for the mentioned time.

Request you to have a thorough check on the dealers prior giving them the authorization if they have required manforce to provide the service.

Keep a regular check on these dealers and do the needful

My issue is to big that i cannot express in 350 word so contact me on [protected] otherwise i m going to fir on tvs company and also on this agency that is at parsa in saran distt. Pin 841219 where i was purchase jupiter lp. He did very worst solve my 1 month old scooty problem with fevistik and sand to set it front properly and also break some parts of it. The problem is with this scooty from begining when i was purchased it. So contact me as soon as possible.

Hi i own a tvs apache 160 bike which i gave for servicing at arunagiri tvs outer ring road hrbr layout. I specifically told them that i had my chain sprocket which was new and asked them not to touch them, also the power of the bike was much better before is gave it to service.

Now after services the bike sounds like a tractor and the power has reduced to half of what it was earlier.. Who the hell do they think they are to mend with the engine and chain sprocket in such a way and made it worst than ever.. Now i'm hating to ride my own bike which i brought with soo much of hard and love towards... They billed me for 10k for replacement of parts which were in good condition but simply been replaced just for billing purpose... I want my money back and my bike to be repaired properly without any charges..

If you dont have the proper skilled labour then why did you agree to repair my bike... Fools and robbers, fools and # in terms of service and robbers in terms of billing..