TVS Motor Company Complaints & Reviews

I Purchased TVS JUPITER Scooter in January, 2016 which has stock TVS CONTA 550 Tyres, i always maintain the tyre air pressure in correct PSI as mentioned by TVS instructions. But still in 2019, without even crossing 8000kms run the tyre started cracking on the side walls which clearly shows it quality defect.

Overall the tyre is in good condition with good wear levels which shows that tyres are maintained well but the crack on sidewall in such low run is clearly because of TVS Tyres quality issue.

Kindly reslove my issue.

Regards,
Naman Verma
Contact No. [protected]
Email id - naman.[protected]@gmail.com

- [ ] Absolutely pathetic service centre! They took s completely fine vehicle (TVS RTR Apache 200 4v Reg No. MH12PL-8188) and blew it up to kingdom come! I bought my vehicle in pune and had multiple services done with no issues whatsoever. I recently moved to bangalore and my vehicle was due service so I gave it to TRIJAL TVS SERVICE at hope farm, whitefield road since it was close to me. They first called me and told me rear brake pads needed changing which I agreed to but they also took the liberty of changing brake oil also of front brake without my consent! And they billed me a total of 2090! The highest that I had ever seen. My service bills never crossed 1, 200. And itâs just 2 years old. They had all kinds of b.s charges on it. When I argued they made up something random and also told me parts are expensive in bangalore compared to pune. Doesnât make any damn sense. I still put up with it and left with my bike. And lo and behold! Three days later I was riding back home at 11 pm in the night when my vehicle stuttered and totally failed to work. I had to push the vehicle trying to get it to work and after a great peril I reached home. The next morning I took it back to them pointing out the issue. They told me theyâd need a few hours to figure it out and I think giving it to them was the worst mistake of my life. Few hours later they called me back saying the magnetic coil which charges the battery had gone bust so Iâd have to pay 2.5k. I asked them how could magnetic coil stop working exactly three days after service? Didnât they see it during SERVICE? Isnât it what theyâre supposed to do? and it's only two years old bike. Upon arguing they figured out I knew a thing or two about bikes so they suddenly told me that we checked your service history which is fine and theyâd cover it under warranty and that will take few days. Very weird I thought. I agreed. A week passed by but there was still no word. I called them up and to my surprise they said they changed the magnetic coil but the problem was still there! Apparently even the rectifier had gone bust so they had ordered for it. I said how in the hell is that possible?! What kind of mechanic works on a bike cluelessly without knowing where the problem is?! One day itâs one part and the other day itâs another?! I felt really suspicious of this service centre so I decided to pay them a visit. I had a heated argument with the service engineer and the supervisor both but they refused to agree to anything. In the end they convinced me that the rectifier would come the next day and the bike would be absolutely ready and they were confident that the bike would work with the new rectifier. I gave them a dayâs time post which I said Iâd be taking the bike elsewhere and complain to tvs. They must have got scared so exactly an hour later they called me saying to keep the customerâs âhappinessâ they reached out to another service centre and sourced the part âjust for meâ. I went in there very suspiciously and picked up the bike. Everything was fine but only for one day! The next day it stopped working! Again! I called up the service engineer and yelled at him for taking a week and not doing absolutely anything!! He defended saying he cares about perfection and I was offensive! How the hell is this perfection?! He took a week and did not do jack ###! And to defend themselves they had taken a picture of the bike being repaired as well. Why did they have to take a picture of the bike being repaired and randomly? It was taken to defend themselves. I just took it to a local mechanic here to find out whatâs wrong and Iâve been informed that the battery has been replaced with a damaged one!!! As before service never got any issue with battery or any other particular parts. This is just unacceptable!! A reputed company service centre stealing parts from a bike?! How are these guys even open for business?! These guys should be taken to court and tvs should be held accountable for letting such guys service vehicles! Now how do I get justice for what has happened to me? I love my bike and for promptly giving it to company service station itâs totally ruined! My bike is never going to feel the same after this abuse!!

And I'm also keep calling Tvs HELPLINE but no any solution yet from there side.

Very very poor sales. Registration regarding due to my vehicle purchases july 2016. But registration card today till date registration card not provide. Only govt number palate provide.
Plz look into the matter.

Kindly provide tvs ceo concern contact & email id provide.

I am really disappointed with the milage of the scooter jupiter which i bought a month back.
I have to fill the tank full for about 3 times in a month for only 6 km of daily drive. Even when i never crossed economy limit.
The scooter company assures atleast of 50 kmpl milage in city but what i got was less then even 30 kmpl. If anything is wrong with the scooter i want it to be replaced. Because it's company's fault of not delivering what they claim.

I purchased a tvs sport on 13/10/2019 from gk tvs, mayur vihar phase-iii on cash payment. Issue is, yesterday i received a message from gk tvs regarding collection of no. Plate but when i reached the showroom then presented person started arguing. He said our drill machine is not working. I said it, s your responcibility to inform the customer do not come until your drilling machine broblem is fixed because the customer doesn't have enough time to come at your showroom again and again for no plate. And another issue is i don't receive proper invoice of payment. Only delivery challan issued me. Please do the needful and revert me as soon as possible.

I completed paper work formality on 17th sept but i had to followup and call to get the number passing from rto and i got number on 15th oct.

But still dealor is not providing number plate as he told due to rule change it will come from rto with printed number.

We still have vehicle without number plate.

Very poor and frustrating service.

Thanks & regards,
Jitendra soni
91-[protected]
+91-[protected]

There is sound in rear wheel of my TV's jupiter and not yet replaced the part for more than 20 days on the plea of non availability of spare part.I have attended so many times to the work shop of TV's company situated at the station. But no response by the work shop i.e Kishore automobiles Ainthapali, Sambalpur.I have also contacted so many times to the manager.But no spare part has been received by him.

Dear sir/madam,

We are writing this mail with very much regret, as we repeatedly facing problems. We own your tvs xl100 heavy duty i touch start (Self-starter) vehicle and we have not satisfied with your service provided by your dealer m/s. Ashwa tvs located at banashankari, as we had been facing battery problem they have taken for replacement second time but even after 15 to 20 days they have not replaced it. Even after with frequent follow up, but i had never expected this kind of service for your premium vehicle. Solve these problems immediately.

Hi arvinder singh this side, i have given my scooty for service on 11 oct2019 and scooty self was not working, so they said battery need to be replaced.
So its 23oct2019 and still i havent got my battery replaced. And people there are just making us fool by saying that battery will come on tommorow. Please look into the matter.

I am highly disappointed for the first tine with tvs services. When i gave my red jupiter for service, i dont know what the hell they did that after coming out of showroom, the petrol pipe droped and petrol started leaking. After making it from other garage, going some way far, it again started leaking. Going in garage once again said they have not locked the petrol pipe and they only can do it again. Next day i had to go again to showrrom wasting my time and more than 500 rupees for that.
Washing of my vehicle is still remaining. They are just giving dates to come back again. Are we only free for this? Before my eyes, i saw the water pump working and then i am being said water pump is still not working. Mere lie before my eyes itself.
I need a solution for this. Or i will escalate this to the highest level.

Worst quality products in market (Rear rim broken in mid of road).
I purchased tvs jupitor in month of aug 2019 from aditi motors sector 9 noida. And all of sudden 4 days back rear rim broken in the mid of road. By luck me and my wife safe. Otherwise we are not even in condition to write this complaint. Please look into this matter and try to resolve this asap. Kindly call me to understand in brief.

I was purchase new tvs classic jupiter classic on 5 december 2018. I was continusely facing low millage issue... I was facing issue after 1 month from purchase.. Already raised complaint but issue not resolved. Still i am facing same problem.
Now i thinking low millage is permanent issue.. Your are not capable to resloved my problem..
I was give my jupitar 12 time for service but the problem. I was already complaint to tvs customer care but no one give me proper answer.

I have ordered tvs victor 2016 model new fuel tank from namita auto munger, after several month namita auto refund my ordered money rs 2000. Why company sales only new bike for customer not responsible for after sales services. Show room having trited very badly i am very disappointed this kind of behavior. I am using tvs bike of 20 years ago. But first time i am disappointed show room behavior. I am discussing legal action taken for company this ambrasing customer service. So kindly handle the problems.

Hi sir, i am purchased new tvs jupiter zx vehicle on 18/10/2019 evening 6 pm, i am purchased vichicle in hyderabad chintal show room, show room name jmj motors, i think this is manufacturer defect vehicle, the vehicle motor sound was very very abnormal sound like more then bulit sound, and not start imideatly it's take time more than 15 mints morning time, i want return my amount imideatly, i don't need for this type of vehicle, just one day back i am purchased this vehicle, i am not comfortable this vehicle, please return my money as early as possible,
Thanks & regards,
Uyyala srilakshmi padmavathi,
W/o sreenu
Phone number :- [protected]

Hi tv's,
I am srilakshmi padmavathi, i am purchasing one new jupiter zx vehicle at hyderabad chintal branch (Jmj motors) on 18/10/2019, the vehicle sound comes to abnormal motor sounds, so please replace my vehicle or refund my money imdiantly, your vehicle sound very bad compare with other company vehicles, so i don't need your vehicle, please return my money,
My contact details,
Uyyala srilakshmi padmavathi
Phone no [protected]
Mail i'd :- [protected]@gmail.com

Thanks & regards,
U. Srilakshmi padmavathi

Hi there!
I am peeyush dahiya, and i bough tvs apache rtr 160 4v on 23rd of august approx. From starting i am facing disc break issue in my bike, at the first servicing i informed them that i am having rear disk break issue but issue was not resolved, however yesterday the front disk is totally jammed and i went to satbhaiya tvs a. B road indore and they are saying disk plates needs o be changed and will cost rs. 280, however why i should pay because at starting i am having issue and it was manufacturing defect, so they denied to help.
So please resolve my complaint and tell them to repair the disc break of my bike,
My mobile number is - [protected] showroom name - satbhaiya tvs ab road indore near satya sai square.

Dear service provider,

There is lots of issues i'm facing during my experience. Loose oil fillup in my tvs radion bike, there is also tyre related issues, service provider change my front wheel which is already 2 puncture... And he has not accepted his fault.

They just wash my bike and give it back nothing can do in service.

Need help for the same

The guarantee/ warranty of the battery which is 1 year is very less compare to same vehicles of other brand. I understood that tvs is using liquid filled battery which in quality & capacity very low compared to dry cells. This type of battery requires high maintenance compared to dry battery. Also once the battery is removed for either charging or replacement the vehicle is if no use as it won't start by using kick. All this things make it waste of money spent on vehicle. Tvs shall consider using dry battery and avoid using high maintenance, low capacity & ofcourse low quality liquid batteries. Low quality because of liquid cells.

I delivered my apache 160 4v for for repairing purposes to the balaji tvs showroom at kovai pudur, coimbatore. I asked the worker, why the labour charge was more and it is not fair price? Suddenly the owner arrives and starts arguing with me by saying dont deliver the bike hereafter for any repairs, the price will like this in their showroom and more customers are ready to pay high labour charges. So he adviced his workers like hereafter dont take my bike for any other services. The way of his speech was not mankind and he was very rude to me.

मेरा नाम बिरसिह मेरे पास टीवीएस रेडिओन बाइक है और चली ह10, 000किलो मीटर बिल की तारीक है 13/2/2019 ओर उसकी क्लच प्लेट खत्म हो गया है मेंन krisana automobile पर दिखाई उसे रेवाड़ी भेज दिया गया रेवाड़ी वाले न कहा जहा से बाइक लि है वहासे बदली जाएगी अब मै कहा जाऊ समझ नही आता है