TVS Motor Company Complaints & Reviews

My name is avinash and i own a tvs jupiter since may, 2015. I have amc of this vehicle since day one but i am totally dissatisfied with the their adharwadi, kalyan, maharashtra service center, totally pathetic service and screwed up my vehicle completely during my last service. Vehicle is not working since i got it serviced 3 weeks ago. Vehicle was taken back 3 time but the issue is not yet fixed. Service center people are arrogant and novice, mostly they are doing experiment on my vehicles. I have amc from last 4 years and i was never satisfied with the service work done by adharwadi service center. They are cheat, never do any kind of service just wash and return the vehicle. After every service they follow up with me to give them top rating during the feedback call from the main customer care center.

Current state of my vehicle, unable to kick start the vehicle. It works sometimes and doesn't start at all.

Shehbaz who is the supervisor, replied back arrogantly that vehicle is fine and he won't be doing any thing. I requested him to find the problem and fix it but he persists on not doing anything.

Request you to look into this matter asap as i believe you goal is customer satisfaction but i am very disappointed with your service so far.

I bought tvs ntroq 125 on 9th sep from sukra tvs bangalore and till now there is no follow up on the number registeration plate. They did not have the courtesy to provide basic paper information like insurance road tax service book etc. After 2 weeks when i go and ask they are the ones who owns me with their words.

This is not the way to take care of things. Not even sorry about the miss. I am not a localite from here and that's not the reason to charge on me because of their fault. This is so embarrassing.

And still there is no follow up on the number plate no follow up on rc. Number plates are ought to provide from rto and waiting for that. I cannot take the vehicle out as it is almost 3 weeks now and they do not even care to let me know in details.

Basic accessories if asked they say their own story. A worst mutual experience between a buyer and seller. These kind of dealers are ought to be shut down.

Need action and necessary response for further paperwork's.

Im complaint about, the agency in rahon distt sbs nagar. Jimmy tvs rahon.. Im brought bike tvs redeon... First thing they are given me late bike... Second thing now they are taken my bank copy... And no body returns.. Untill now.. If i will returns back my bank copy.. They told im busy.. When they r free he will returns back.. And agency staaf no have manners how to deal with customer... Im tottaly disappointed... Service off jimmy tvs rahon...

I m customer of tv jupiter my loan i'd is mh30181w0077218 actually i left my job so my salary account is closed and that's why m not able to pay emi by account. But every month i pay to direct bank before my loan date and after this all, the executive always take 400 rs of bouncing charge from me. Please help i m on maternity leave not possible to go ur center or change my account and also i would say i m so frustrated to ur serving m not able to pay the bouncing charges please check every month i pay my loan on time but also they can take the charges. Hope you able to help. Such a bad expirence serving with tvs. Guys plz help

Purchased tvs jupiter classic from suryapratap dealer in january 19 within a month paint of the body in two places started coming off where the helmet lock was kept. So i had changed the helmet lock to the other side and in that side also paint of the vehicle has gone. Is the paint on the vehicle is that weak to go on the touch of the helmet lock?

It was a surprise for me that a simple bulb holder for pept headlight was not available in ghaziabad in any of yor showroom at meerut road and kirana mandi, and also any other spare parts dealer for tvs.

I had a complaint of headlight not working and went to your meerut road showroom for checking the wiring of my pept. It was informed that the wiring is ok only the headlght bulb holder is not working and also was not available in your showroom last sunday (15.9.2019)

On inquiring about the same in other showrooms and dealers the holder was not available in any of the stores.
As you are aware that in current situations i could be heavily penalized for headlight not working in the new traffic rules senerio as i return from office during night and is also risky if i meet any accident.

It is therefore requested to provide the same at the earliest to resolve the dangerous situation.

Vinod rattan
[protected]
Vehicle no: up 14_1955 (Pept aug 2011 model)

This is to inform you that my moped (Up57ap8725) is giving smoke and still this is under warranty. I went many time to dealer for support but he is denying doing anything, it means he is not supporting to repair my moped.
Please help in this matter.

Bike no: up57ap8725
Name of customer: brijraj pandey
Customer father name: jhabbu pandey
Bike registration date: 22-feb-2019
Village: khanwar bakalolhi post pipra jatampur district - kushinagar up. 274303

I m very much dissatisfied with the service provided to me at the virar tvs service centre. I had given my scooty for 2nd service i got it after 7-8 days even aferr i was promised that i wud recieve the next day.. Morever, the bike still had issues and bike was not properly serviced.. They again kept me waiting spoken with me in a rude way...#nevertvs...

Hi,
I've purchased my bike apache 160 4v on 10 july 2019. The bike was ok till 15 days of being bought (The rear brake was not right).
Then after 15 days my bike started to reduce the performance and speed, and the sound of the engine became vigorous.. The mileage i got that time was 36.
Then on my first service i mentioned all of my problems to the company.. The authorizers noted the problems and just changed the oil and handed me the bike.. The bike was on the same condition as it was before.
Then i changed my clutch plate but still the problem continued..
.
It's been 2 months from buying date and i've visited the showroom for more than 7 times but the authorizers always find an excuse and say that there's no problem in the bike.. They don't treat the bike, instead they just mind wash me..
I think i've got a used bike..
The tvs motors are cheaters...
They don't care about the bike and costumers once the bike is sold...
I wish i've bought ns160 instead..
The problems of my bike are vigorous sound of engine, front brake is tight to apply, rear brake is too loose, worst pickup, rpm problem and worst mileage...
.
I hope if there's still humanity in tvs motors, they will help me...
.
Showroom:- ajinkar tvs showroom chandrapur, maharashtra.. (Useless people).

Hi,
I am an owner of tvs jupiter, and it has just crossed a year & ran 5300 km. Now i m facing issue with self starter, battery is dead, & i had to replace it paying 1500, i am really disappointed with this, as a company like yours is not looking into such issues. I am shocked that the battery from amro is no lasting long. Also i have suzuki access, which is 5 yrs old & i didn't have any suc issues. Now i feel let down by a company like tvs, which is not replacing this battery free as i feel injustice, so i would like byou to address this issue asap. I can share all the details if required. Thank you.

I have own my jupiter (Bs iv) on 7- apr-2019 from zummerwala motors, old chhani road, vadodara, gujarat. Within just 5 months battery is discharged that i come to know during my 2nd service. Today they put battery for charging. How can it possible? I dont want such kind of battery it has to be replaced. Tell me what should i do for the replacement of my battery.

Tvs scotter battery was damaged during the service conducted at service centre, i had shared the same issue while collecting scotter from service center but they told me that this is happening due to service just now couducted and assured me once scotter will runs on road this issue will be resolved and now it has completed 1 month and still battery issue is not resolved and when i complained this issue to tvs service centre they are saying bettery is samaged new will be required, my concern is that when i had given scotter for service there was no issue with battery and it was damaged during service then why should i bear the cost of same this is mistake of service centre is shold be resolved by tvs co. Only but no one from tvs company is leasoning to me.

I bought new tvs jupiter classic from m/s dynamic motors pratap nagar nagpur maharashtra, on 27 june and even after 3 months approx i have not got registration no, dealer is trying to delay the process not giving any satisfactory answer. With the same dealer approx 20 customers are suffering with the same issue (Some have not got registration no since 6-8 months).
Details of my vehical is as given
Engine no - e44fk1508488
Chasis no - md626eg44kifi5847

Pls respond to the issue immidiatly

Amol jugade
[protected]
[protected]@rediffmail.com

In pune hinjawadi tvs saibaba sales services last 25 days before i submitted my wego bike after 25 days they replying me your work is completed 100 times i call last week 4 days i was there in your service center they actualy given me foolish reason today they completed the work and offering mi more than rs. 5300 payment i guess it is not valid.

For changing one electrical part they are giving us labour charges of approx mate rs.3000

Bike no - mh 10 bu 4529
Raghunath patil

Purchased tvs ntorq from ramkay tvs, july 2018. 100ft road, velachery, chennai.
Within a year there were many instances of self start not working.
Reported few times to service center, but they couldn't pin point the exact issue.
Finally a week back, i saw battery sign on the screen, self started was dead.
Got it checked from bike repair center, they checked battery and advised to get a new and check with tvs as ideally new battery should last for about 3-4 years.
I have kept the old battery with me.
Please advise how to claim refund as i already bought new battery.
Or what can be done in this case.

I have scooty pep+. I have put my scooty in service at authorized raviraj tvs service center at zadeshwar. They have asked me to buy service book worth ₹1100/- in which they said they will provide 4 free service. Now my scooty is not even starting. I have agin gone to showroom and complaint about same.
They have again startrd repairing and give my scooty after 2 days. Exactly after week now my scooty is not working at all.
I have complin about this type of service provided to us by authorized dealers.

Very fake company boss.
I had purchased two wheeler from tata capital and showroom dealer is attractive tvs indrapuri bhopal
paying emi to tata capital
but on registration card
hypothication shown
muthoot finance
mp04ue1713
number issue but provid
pls cal [protected]

Very bad experience with tvs. (Avian tvs, vadodara).
Will never suggest anyone to buy a vehicle of tvs, if the dealership (Avian tvs, vadodara). Is of such a kind.
Firstly no one will attend you in the showroom when you enter. You will have to go and ask for the details of vehicle, then only a sales person will come and attend you.
After you final the scooter, they will attend you only till the time they get the payment.
After payment, i was not attended by any of the staff members in the showroom. They are least concerned of a customer. I was handed my vehicle after asking for it again and again. And that too not by any of the sales person or proper staff.
The person handing me the scooter was not in uniform and also not having any kind of knowledge of scooter also.
Now i am planning to sell it out, as showroom experience is so horrible, i dont know how will be the service experience further.
Will never suggest anyone for tvs vehicle.
Pathetic experience with tvs

Dear sir
I am krishan kumar rajgarh churu rajasthan 331023
Scooty tvs ntorq purchase ki gyi 05.11.18 ko
Last 5 day se start nhi ho rhi hai... Rajgarh. Tvs agency se sampark kiya...5, 10 mint ka bol kr wait krwa rhe hai... Lkin ab call attend nhi kr rhe hai...,...

Please help

I bought a new tvs apache rtr 1604v fi on 12th of june 2019. I am currently facing 2 major issues in my bike. My bike stops suddenly in 1st, 2nd or 3rd gear frequently while driving. It doesn't start when the bike is in gear, i have to switch gear to neutral prior starting the bike every time. I also went to kamal tvs service center which is in wadavali village, chembur. I visited service center around 3-4 times regarding this issue but this issue isn't fixed at all. And when i show them that the bike is still having these issues, they just tell me that now we can't operate this bike please come tomorrow. This has been the case every single time. Now i am regretting my decision to buy this bike. Please help me out.