TVS Motor Company Complaints & Reviews

I bought new tvs jupiter classic from m/s dynamic motors pratap nagar nagpur maharashtra, on 27 june and even after 3 months approx i have not got registration no, dealer is trying to delay the process not giving any satisfactory answer. With the same dealer approx 20 customers are suffering with the same issue (Some have not got registration no since 6-8 months).
Details of my vehical is as given
Engine no - e44fk1508488
Chasis no - md626eg44kifi5847

Pls respond to the issue immidiatly

Amol jugade
[protected]
[protected]@rediffmail.com

In pune hinjawadi tvs saibaba sales services last 25 days before i submitted my wego bike after 25 days they replying me your work is completed 100 times i call last week 4 days i was there in your service center they actualy given me foolish reason today they completed the work and offering mi more than rs. 5300 payment i guess it is not valid.

For changing one electrical part they are giving us labour charges of approx mate rs.3000

Bike no - mh 10 bu 4529
Raghunath patil

Purchased tvs ntorq from ramkay tvs, july 2018. 100ft road, velachery, chennai.
Within a year there were many instances of self start not working.
Reported few times to service center, but they couldn't pin point the exact issue.
Finally a week back, i saw battery sign on the screen, self started was dead.
Got it checked from bike repair center, they checked battery and advised to get a new and check with tvs as ideally new battery should last for about 3-4 years.
I have kept the old battery with me.
Please advise how to claim refund as i already bought new battery.
Or what can be done in this case.

I have scooty pep+. I have put my scooty in service at authorized raviraj tvs service center at zadeshwar. They have asked me to buy service book worth ₹1100/- in which they said they will provide 4 free service. Now my scooty is not even starting. I have agin gone to showroom and complaint about same.
They have again startrd repairing and give my scooty after 2 days. Exactly after week now my scooty is not working at all.
I have complin about this type of service provided to us by authorized dealers.

Very fake company boss.
I had purchased two wheeler from tata capital and showroom dealer is attractive tvs indrapuri bhopal
paying emi to tata capital
but on registration card
hypothication shown
muthoot finance
mp04ue1713
number issue but provid
pls cal [protected]

Very bad experience with tvs. (Avian tvs, vadodara).
Will never suggest anyone to buy a vehicle of tvs, if the dealership (Avian tvs, vadodara). Is of such a kind.
Firstly no one will attend you in the showroom when you enter. You will have to go and ask for the details of vehicle, then only a sales person will come and attend you.
After you final the scooter, they will attend you only till the time they get the payment.
After payment, i was not attended by any of the staff members in the showroom. They are least concerned of a customer. I was handed my vehicle after asking for it again and again. And that too not by any of the sales person or proper staff.
The person handing me the scooter was not in uniform and also not having any kind of knowledge of scooter also.
Now i am planning to sell it out, as showroom experience is so horrible, i dont know how will be the service experience further.
Will never suggest anyone for tvs vehicle.
Pathetic experience with tvs

Dear sir
I am krishan kumar rajgarh churu rajasthan 331023
Scooty tvs ntorq purchase ki gyi 05.11.18 ko
Last 5 day se start nhi ho rhi hai... Rajgarh. Tvs agency se sampark kiya...5, 10 mint ka bol kr wait krwa rhe hai... Lkin ab call attend nhi kr rhe hai...,...

Please help

I bought a new tvs apache rtr 1604v fi on 12th of june 2019. I am currently facing 2 major issues in my bike. My bike stops suddenly in 1st, 2nd or 3rd gear frequently while driving. It doesn't start when the bike is in gear, i have to switch gear to neutral prior starting the bike every time. I also went to kamal tvs service center which is in wadavali village, chembur. I visited service center around 3-4 times regarding this issue but this issue isn't fixed at all. And when i show them that the bike is still having these issues, they just tell me that now we can't operate this bike please come tomorrow. This has been the case every single time. Now i am regretting my decision to buy this bike. Please help me out.

I am using the brand of tvs (Apache rtr 160). My bike's meter has been broken. So i wated to claim my insurence. For that i went to bhavya motors at alambagh, so much tim i have visited the service centre, service manager sri govind singh and sri firaz ahmad making excuses and said that, "aaj server nahi chal ra hai to kabhi khte hai ki apko insurance company jana pdega to kbhi aj ho ni payga aap 7 din ke baad aiye". They have so much time to do so but don't have. I am feeling cheated from that and please make concern about that matter otherwise i am bound to go consumer forum. Waiting for a positive response.

I bought tvs ntorq from neo tvs, bangalore on april-2018. It just crossed 10000 kms, but before 10000 kms itself my back tyre got bulged. Due to which vehicle will be wobbling. Tyre belongs to tvs itself. What kind of qualtity check is done for the tyres? Is there any certified number of kms tyre can be used?

Is there a chance of replacing it without any cost? I'm looking for a response.

(1) bike's main body come with notchy sound within purchase of 15 days.

(2) apache rtr 200 4v race edition 2.0 has slipper clutch feature but my bike doesn't come with slipper clutch logo on engine cowl.

(3) vibration issue frequently come from instrument cluster i told them many time rather warn about consumer forum complain but cant solve properly

(4) now starter and battery issue come bike doesn't start. It happen again after i gave my bike for service about this. This issue come again.

I totally dissatisfied with one year of my bike experience. Tvs don't care about their customer. I think bike is faulty. I need replacement or give money back. Price of this bike is around 1.30 lacs and price doesn't justify for this faulty bike. I am tired to complaint of this bike again and again to service centre and customer care.

Bike - tvs apache rtr 200 4v race edition 2.0

Date of sale - 12/5/2018

Frame no:- md637cr10j2d00161

Bike no - gj 06 lr 8707

Since i purchased bike many issues came.

(1) within in month of purchase bike's main body making notchy sound but they took replacement for around 15 days

(2) this bike has slipper clutch feature and my bike doesn't come with slipper clutch logo at engine cowl.

(3) vibration comes many times from instrument cluster but they cant solve properly till now.

(4) bike has starter and battery issue since purchased i told them many time about this problem but tvs motor just giving fake promises to me about this issue.

As per bike price, satisfaction of tvs product is very less as per my opinion. Service centre cant solve issue of vibration and starter-battery issues. I need justice for dissatisfaction against tvs motor. I am student if bike has issue i cant go to college or for my personal reason anywhere. I have bad experience with tvs zummervala showroom and their authorised service centre.

I need bike replacement bike within in year fault come very frequently. Horrible experience with tvs motor and i am tired to complain on customer care of tvs. Please help.

Dear team,

I come for service of my scooty at agra motors, 4/51-8, 9, 10, kacheri road, opp hotel ved, baluganj, agra 282001 today i. E. 15.09.2019 at 12.40 and till time 2:15 it was not done. When i shout then it taken. My totally time waste. Plz do the need full. Your service dealer take my four hour for complete one scooty service, what a standard. Fr. 12:45 to 3: 45.

Nitin saxena
[protected]

Main tvs apache rtr 160 kharida tha jiski second serviceing ke liye odyssey tvs bhilai le gaya servicing ke baad se hi gadi ke engine se halki halki avaj aa rahi the vapas showroom le gaya jaha worker ne tarah tarah ke problem bataye kharche bataye lekin aisa kch ni tha 3 din tak vo alag alag problem bataye m subha se showroom m baitha rahta tha dheere dheere puri gadi khol diye pure engine ko 40 se 50 baar khole pure engine m gaping agaya last m unke worker ne ye bataya ki oil ki kami ke karad hua isme lost to mera hua na meri tvs motor company se request hai ki jald se jald replace karke new bike de

Hi tvs motor,

There are two important things i have been chasing for since very long time.

Complaint against the sale's team for supreme tvs thane.

I have to repeat my self time and again that i was sold a pathetic vehicle without doing pdi resulting many fault in it.
Speedometer and side panel damage which was replaced after so much of drama. Later discovered an screw from the air filter box was missing. I was not getting good mileage and use to shut down missing issues reported multiple times, later discovered that the fuel tank was leaking due to which i was loosing on lot of fuel.
I can understand one of concern in a vehicle, but there are multiple on going issues with the vehicle.
I went to both the location of supreme tvs thane and ulhasnagar they say once the vehicle is sold they can only repair it and fix the problem.
My question is why does the dealership fail to understand that i have not purchased a new vehicle to get everything replaced every now and then. I don't trust your product anymore and have lots of quality issues. No one would like to have such a faulty product creating multiple issues in long run.
I spoke to the territory manager of sales team of tvs and tried to explain the situation and concern facing since i purchased the vehicle, instead he started asking me what do i do what industry i work for and what would be a solution you would give if you are at that place. Does tvs have their own terms and policies to deal with the situation or they try to beat around the bush. The territory manager was trying to explain the business model and how different industries work instead of looking for a solution. Sales team is giving me jazz since day one and forcing me to use the vehicle to avoid refund. I am at huge loss since i have purchased the vehicle and not getting resolution.
This is just a simple equation of fooling around with the situation and leaving the customer without any solution.
I don't want to understand how multiple industries work in the way you explain i will figure it out on my own and coming straight to the point it's my hard earned money and i want it back. I am not going to deal with any excuse that supreme tvs motor might come up with. I want my money back and it's purely dealers fault.

There is no complaint against sales team. I want to reach to all higher authorities of tvs motor so they also know and understand how it works at ground level and how the dealership fools customers while buying new vehicle.

This is a serious example of harrassment where i am chasing behind my loss since a long time and no one is bothered to get a resolution.

I am sachin arora and I'll go to the service center located in 144, Pocket D, Okhla Phase I, Okhla Industrial Area, New Delhi, Delhi 110020 after getting servicing in ahinsa Service center I'll faced the problem with my ntorq that my ntorq is not taking self start even meter is also not displaying anything

Pethatic customer service by binsar tvs zero pushta. False commitment always... I have given my ntorq dl 5s br 7813 for service. I reached there at 11 am. They committed that they will take 1 and half hour but after 2 and half hour they stopped work in my bike and went for lunch. They misbehaved with me and they even didn't wash my scooter very unprofessional guys there..

I have attached photos of my bike.. This is the condition after service and i paid rs. 1250

Pethatic service
Never buy tvs

May purchase a bike TVs apach 160 at 12.03.2015 from sviata motorcycle showroom, mohanpur, samastipur, bihar. May many time visit in showroom for my RC . showroom person say waiting your Rc coming soon.so, i will wait for him.next time goes RTO. BUT rto say goes showroom.many time fine paid police.chaman kumar cont.[protected]

Dear sir,
I have purchased scooty pep plus on 13 june 2019 onward.. Within 5 day vehicle not starting problem occur... I have contacted workshop and sales person.. Problem solved first time... This is first attempt...

Vehicle had damage in seat cover and front part not vehicle at the time of delivery.. But sales person told me that we will correct and replace it... Then i attempt workshop for this damage.. This is second attempt..

After one month again vehicle stop and i attempt work shop for solving.. This is third attempt..

After two month vehicle was starting by pushing brake not clutch... And i have did free service on avian tvs service center... But vehicle not starting after one day of service completed... This is four attempt...

Now vehicle is still not starting at my home.. I m now not able to come to service center... For again and again...

This is my kind request to you please change my vehicle any how... Company delivered me damage piece at the time of delivery...

In new vehicle problem not raise again and again...

I can't send my vehicle to service center or workshop for problem solving... I would like to change my vehicle anyhow... Otherwise i will complain in consumer court.. Or legal proceedings...

Attached invoice for further detail...

Ghanshyam sankaliya
Vadodara
[protected]

Hi dear sir/mdm.
I am facing self start problam in my bike last one week. I have gone to monu tvs in noorpur distt bijnor arround 4 time. Monu tvs says me i have not self start part. Then i call the tvs customer care yesterday. Tvs customer care said me, i am taking a compain against ur bike problam and sending a otp by a msg but i have not receice any msg aur call. I am requester to u plz help me reg problam. If i dont have solve a problam then otherwise i will go to court in delhi because i am working in delhi. Thanks reg. Nadeem ahmad mob.[protected]