TVS Motor Company Complaints & Reviews

I had purchase tvs ntorq matt red in feb 2019 and these are list of issues
1. Vibration sound near speedometer at lower speeds keeps coming. Everytime i have taken it for service they just do some patchy repair and sound is gone for 2-3 days and then surfaces. When i asked for reason why does it happen? I was told that is due to multiple body parts which does not make any sense as i have driven another ntorq which seemed all fine.
2. Starting trouble: i have been getting this issue from 1st week onwards and as above service center told me use self-start for the 1st time running for the day. Does not make sense on this. It takes longer to start with self-start and kick start takes longer as well.
3. Engine off: all of a sudden while the vehicle is running it just shuts down automatically by itself. Have faced this on multiple occassions and even after service center assuring me of this will not happen still it keeps happening.

This complaint is against doon tvs ballupur gms road dehradun, corrupt staff and the head of department is rude.
I have given 40000 and they did'nt provide any receiving or invoice. They took money and written bike is on finance not even mention that i have given 40 thousand cash.
When i have asked to the senior why such kind of service you are providing he shouted on his staff infront of me he was very loud.
Register this complain and take action asap and get back to me

Hi,
I bought an ntorq 125 cc from tvs tristar domlur branch on 17 sept 2019. Reg # ka-03-ka-5618.

By the 19th sept i filled the fuel to full capacity but before i covered 60 kms there was fuel leakage and i lost all the fuel. I took it to showroom on the same day where i was told there was some problem in carburetor and got it fixed and the vehicle was returned after 1 hour.

On 22nd sept it again developed a snag and the vehicle was not starting and i had complained through tvs road assist and there was a mechanic who was sent to site to address the issue. It got fixed and the vehicle started.

On 28th sept the fuel leakage problem reoccurred and this time the vehicle was towed from my home to service centre and the same was returned on 30th sept telling carburetor was replaced as the vehicle was under warranty.

Today 8th october the vehicle is again not starting. It has run 117 kms since i have bought.

I am sick and tired of this experience over the past month and need a replacement vehicle or refund of my money.

Your authorised dealer don't do proper service of bike services paid basis and very rough behaviour with customer
I can't do free service complaint please consider and give me proper service

I have purchase above scooter through cash purchase from raviraj automobiles bharuch, gujarat on 15/08/2019. During purchase process i have asked dealer for average mileage of the same above item, then told me as per company it will be 62 km/pl & it will be on road about 50 to 55 km/pl. But as per above till today i am not getting average mileage as per above getting only about 35 km/pl even after first free service & oil changing with chargeable basis at my end (Rs.297/-). After first service receiving scooter asked the same question to authorized person then they replied to me you will get mileage average after 2000 to 2500 km working only. This matter details they do not inform me during purchase activity nor i am able to trace on your web site.
This is cheating with the customer & break confidence of your customer.
Now tell me how can i resolve above issue with the help of you.
My name is - tushar jagdishchandra presswala mobile:[protected]
My scooter registration numbaer is - gj16cp4470 & scooter is on name of my wife nimishaben t presswala, my personal email id is - "[protected]@hotmail.com"

Sir my bike number is UP 67 X 3064.
All time damage. But make in loss my time. Please my change my bike.
I am poor. Please help me. But makeing my bike and loss my money and time. Please help me. I am student. My bike is one year old but ten time making. My pracege shop is Visal TVS and address is Tarajivanpur Sakaladhiha Chandauli Uttar Pradesh

I purchased an Apache 160 on 4/10/2017 from Jaisalmer tvs showroom at a cost 91400 price.I paid all the cost including insurance, registration fees and number plate fitting, Afterr one month tvs dealer gave my registration certificate but still now show room is not providing me high security number plate.Every time I had refused .Even also they denied that they had not taken money for number plate.I asked them to show me all price value
Saved in computer or documents.They
didn't listen any word.Even in every serving they changed engine oil at their own. It's a bad service in Jaisalmer.I asked them to return my money i[censored] don't
able to give me my number plate.

Pls do something sir.

I had given my tvs scooty for service at tvs dealer "satbhaiya tvs" on 4/10/2019 -10.15am. They took two days to get it serviced and delivered my scooty on 5/10/2019- 5.45pm.

I had mentioned to representative that their is issue in starting of scooty by slef, its mentioned in job card also... I dont have the job card number now with me.

When they delivered the scooty the problem remains the same and when i inquired with the service representative he dont have any answer...

They charged me rs 510

Still there is no resolution... Request you to look into matter and get it resolved.

I am digital customer of TVs. I have booked in advance TVs rtr160 abs with amount of 1000 in kavali show room in nellore on 29.09.2019. After visiting kavali TVs show room they are saying don't know about digital customer. Really disappointed with TVs.

I have done my all services including puncture from tvs registered service center in coimbatore,
My jupiter crossed 14000kmls, after my last service i have checked my back tyre,
The uneven tread wear showing and the tyre depreciation is completely right side (One side).
I am visiting the service center asked the service person why you are not advice regarding this?.
They told they are not responsible for that and they told my driving style make this problem.
My questing is i have done all the service at this service center but no one not advice me regarding your back tyre getting depreciation so you need to change or the tyre capable for another 1000 kml so we advice to change the tyre on the next service.
I trust the register service center take care of my vehicle maintenance and i believe the tvs tats why i am go with the register service centers.
Now i am thinking to service my vehicle into private mechanic.
Please all kindly monitor your vehicle before and after the service because they done only water wash.

I have purchased new tvs sports es duaralife bike but not got some spare parts like silencer cover, plug rinch and battery which the workshop man have replaced it when i have went to service bike for second terms, and after that my self is not functioning and now battery is dead in less than fifteen days
Md625pf54j1g49314 frame no. Engine no pf5gj1223694

I had purchased Jupiter (MD626EG42K1B15463 EG4BK1508844) from Dynamic Motors Nagpur at dated -5th April 2019 from that period i have not getting my vehicle registration, i had many time complaint to Dynamic motors nagpur also try to connect with Owner Mr.Nilesh Jaiswal he also not respond the call or queries, they already Taken full amount of vehicle with all required accessories and document charges but still they not given registration of vehicle, If traffic Department caught me then what i should reply given them kindly suggest and do needful.

I have bought ntorq from kohinoor motors bhopal 2 months back, since beginning i am facing starting issue, but sone how i managed to start, but from yesterday i am trying and 100 times i tried to start with kick but it is not starting. Earlier also rpm issue is there with the vehicle, its getting off at 0 acceleration.. Now this new issue. Please its a request send some expert from tvs motors and get my vehicle done. My experience is not good as of now from the vehicle.

Rama khajnekar
Resident of headland sada
403804
Sir.

This mail is to bring to your notice that i had purchased a tvs jupiter bike bearing ch. No. Md626eg47k1b12316. Registration number ga06y3583. From sarur motors opp. Multipurpose school baroda, margao, goa-403602, within two months i faced a problem of handle lock not locking which was repaired under warranty by bela auto, vasco (Authorised service center for tvs). Four days earlier i faced a problem of bike not starting on self start so took it to the service center mentioned above so after two days they told me that the problem is with the battery unit so i told them to replace it as the bike is under warranty but they deny to replace the battery under warranty. More over the service personel working there are non cooperative and of rude behavior.

Request you to look into the matter and get me the battery replaced as soon as possible under warranty.

I have bought tvs jupiter from oceanic tvs vejalpur.. First they gave me the last year model after the confirmation, they convince me that they'll give me the voucher of rs 5000 which i have not received yet even after 3 months. I got the vehicle number from rto (Which was a part of showroom service) after more then 2 months after so many calls and visits. They are just making fake promises and delaying everything. Even for the small support i have to visit their store. I have not received the voucher yet & i don't know how many months i have to wait for that. Strongly not recommended.

Today i visited the showroom,
I told to a sales person that i want to do whole payment of scooter. After that, he gave me the quotation of scooter without writing my whole name and mobile number.
When i got quotation, salesperson left the table giving a reason for the meeting.
After 5 minutes a guy came from tvs credit, and i shared my opinion about the previous salesperson, the tvs credit guys answer was too rude.
This type of services is not acceptable.

On 24/08/2019 i asked you to service the above vehicle [2016, apache rtr 200cc].
When i collected the vehicle from you on [25/09/2019], i was told that you had carried out a “full service”, had diagnosed full bike service with gear shifting, braking and switch and had put these right.

The bill for this work was 1750rs.

On same day of the service, the vehicle developed serious faults, front seat was torn from side and even bike was delivered very late, on first time when bike was delivered there was no air in front tyre due to that tyre alligment was not done properly, front brakes were not working properly, on&off switch was not working, rendering the vehicle unfit to drive.

The innovative service center, located in bhandup west area situated in mumbai central area, whom i called out confirmed that in their opinion the fault, which you had originally diagnosed and was supposed to have been put right by you, was the direct cause of the vehicle breaking down.

I use my bike on a daily basis and i was many miles from your garage so i also paid for pick and drop facilities.

You were under a legal obligation to carry out the work on my mho3 cl 3155 with reasonable skill and care, using parts of satisfactory quality and fit for their purpose, as laid down by the [consumer rights act 2015 or supply of goods and services act 1982].

The above faults indicate that you failed to do so, and i am therefore legally entitled to get my bike repair done, this would be a way of successfully resolving my dispute without resorting to legal action. I am really disappointed by the services provided by you.

Please confirm till when and how my problem will get resolve. Because even employee of that service centre never receives the call on time nor they answer my calls.

Yours faithfully,

Niraj singh

[protected].

Hi tvs,
Worst customer service in online website number no one attending my call, frequently i called but no answer.in your site quation amount different from your dealer.
I hope you will lose your business soon.
56800 inr asking tv's xl heavy duty self start. My query is you go see yamaha big bike same price your small segment bike.
Finally i fully dissatisfied from vallioor thirunelveli dealerships.
Regards
Kumar
[protected]

Hello,

I bought tvs jupiter standard version last year in august.
It had some start up issues which got sorted after few regular follow ups with the center i purchased it from. Now just after crossing an year, self start is totally gone. When checked, the service center guys told me battery is dead and needs to be replaced and since it has crossed an year it can not be replaced by the company.
What is this? Who makes batteries that only last an year and few more days.
They gave me a vehicle with defective battery.
Just to mention, i have a substantial running with my jupiter so it cant be said that it happened because it was idle for too long.

I purchased tvs burgman street scooter 5 months back & it's been a nightmare since purchased. Since taken delivery everything is complicated unorganized unprofessional unreliable worst pathetic etc., sales & after sales experience in your authorized bharat suzuki sales in fatima nagar, pune branch & authorized after sales service centre in b. T. Kawade road, pune.

Your above dealer & service centre is not bothered about customers & their satisfaction. It seems all these years no body has informed this kinda experience which i am sure the list is big. You should change your centres without any second thought.