| Address: bhosari , pune, Pune, Maharashtra, 411027 |
I have brought a Jupiter on 14april 2019, since the 2nd day the bike started vibrating as if I have been provided with a second hand bike. I brought it from TVS century, dapodi, Pune. They assured me that they will fix it in the first servicing and kept my new bike in the service center for 4 days opened up all the parts and did all their r&d in to it and didn't find any solution. And then they diverted me to another service center at bhandarkar road, pune, which according to them has the best mechanic. They also did all the same activities and had no solution. And they say this is normal, all they did till now is fooled me around. This is the worst experience I had with TVS. The bike is having manufacturing defect and the only solution is replacement. I need immediate action from TVS, I have not decided to waste my money. Kindly revert. (The worst part is these mechanic and manager they "give up" saying that "Sir, that's all that we can do from our side")
TVS Motor Company customer support has been notified about the posted complaint.