TVS Motor Company Complaints & Reviews

Sir mene apni bike di thi claim me 12 din ho gaye bike ke claim memeri bas 3 cheese aaye h 1. Tank cover right side 2. I ndicator right side 3. Murguard ye cheese toh me cash me bhi karva shakta tha jo main cheese thi ushka claim toih unhone diya hi ni jaise handle soocker headlight dics brake silencer tank colour right side sir ek toh time laga ushke baad bhi aagar mujhe in cheese pe claim ni milta toh mere 12 din bekar gaye aur upar se aabhi bhi parts available nhi h jab mene customer financer adjucative ka number manga toh wha se jo no mil raha h 1 no off h second no utha ni raha aur aur 3 no kishi pe h hi ni meri gaadi ka no dl 11 sz 3918 h mene aapni bike liberty finance se finance karvaya h aur meri gaadi anita ke naam se h

सर मैने tvs sport लिया था और लगातार बराबर सर्विस भी टाईम पर करवाया हूँ तब भी मै जब कल 10/4/2019
को 15000 किलोमीटर तक ही चलाया था तो कंपनी मे बोला chainspocket खराब और कलच वाईयर और klachplate भी खराब हो गई और व्हील balanceing के लिए भी बोल दिया
तो मै जानना चहता हूँ की इतनी जल्दी सब खराब हो गया तो गारंटी मे चेंज होगा या नही plz बतायें मुझे

Hi my name vinay kumar potnuru purchased tvs jupiter 150 cc on dated[protected] since from that day i have bike milage issue so i was complainted around 15 times but there is no response from them every time they are saying you will get 40 milage but i was getting around 30 to 35 i. Purchased because this bike giving 62 milage but i was getting 30 so i need a imediate resoulution from you people i wasted money of 30000 rs because of negligence of you people

It has been months since the order - 33602 was placed but is not completed yet. The order was for part number is n9120440 which is not available at any stores within 200 kms near to cochin.
I had made numerous calls to tvs in the last couple of months. The communication from the management and the customer care was really pathetic except a vishnu who did try his level best to assist me. I visited all stores whom they said in within 40 kms from my home place but couldn't get this part.
I'm not sure why this part is not being manufactured now. Please assist in getting the part to resolve my issue.

With reference to complaint number 131410 dated 26th march 2019
there is no action taken from tvs regarding this complaint, (Hi I have purchased Ntorq 125(matt red) on 15th october 2018 with Regn No : DL9S-BR-9862 (Ch No: MD626KJ2915166) From Dynamic TVS (Uttam Nagar), With in 6 Days of purchase i was stuck with vehicle in middle of way facing the problem, vehicle do not start in between of the way. i have to tow vehicle to my home at my own. Then executive from Dynamic TVS is come on next morning & check make it working. Yesterday i face the same problem, its only 1week after service From SK TVS(Mayapuri) i called TVS road assist At 7PM for the same problem vehicle do not start but they are not able to figure out what real problem is, so they have to tow the vehicle to my home as it 11:30 Pm So there is no workshop to attend me. Kindly Provide me some Suitable solution & take some serious action for your brand, Otherwise i have to go through Legal action. Thank You Sahil Saluja +91 [protected])

Please take some action
thanks

I buy apache 200 on july 2018. After 1st service i complaint for noice in chain and front sprocket slipping. They wash and oiled it and said its ok you go. From that time i was regularly complaint for that issue time to time they every time oiled it and say its 200 always make noice.in feb 2019 when my bike run 10000 km, i complain this again and they said front sprocket is damage have to change and its not in warranty. I make them remind i am regularly complaining for this they said what will you fight for 250/-rs let it don. I convinced and paid for it, but problem is still continue. I asked again next week and they said you have to change full set and its cost for[protected] apx. Then i being angry and ask for warranty and said i will not pay for it. From that time i am continue visiting service center and they said for paid change. I am just want to asking it when any company launched new thing they have to being reliable with customer. I have three apache in my family but 200 is not as good as i think from first day and after that your service center is also making fool and not support us.
This is my bike details hr87 5091
Naveen kumar tiwari
[protected]

Dear sir,
I hve meet with an accident with my rtr 200 one month before. I gone to tvs aiswarya kerala pathanamthita dealership for repairing my accident vechile. Still one month over they didnt have any responsibility for my accident vechile. I hve gone therre for 4, 5 times. They didnt give coustamer value. Im paying ready cash for serviceing. And my 200 got many damages after it was in showroom my chainsocket got rusted and they didnt have any problem with that. And its been one month and 12 days my vechile still didint comed parts. And also i want my chain socket to clear and well as i gived them so kindly take action for thier irresponsible. I want my vechile to be like well and maintained and coorect fuctionly. Vechile number kl 62 c 7141. And also 3, 4 parts are still didint come. I have given advance and order the parts one month ago. So i want to get my rtr 200 neat and clean so please do the needfull things... And also now they are saying my tensioner bolt is missing and sound comming from engine. When i give them my vechile it was not missing. So plese take action and clear my complaints

So i baught a tvs apache rtr 160 4v, 3 months ago. Ever since the bike is giving problems to me

- it is heating up like it will explode someday, which is risky.
- its performance is local, not to the mark.
- not taking pickup
- getting off while running.
- faulty tires.

I want to raise the complaint as a citizen who trusts on the conaimer court and feels that the issue will be resolved.
I need a replacement for the bike asap as this is not a newly purchased bike should run.

If not sorted, this issue will be raised big time to media.

Last monday i reached out to the anna motor for servicing my scooty streak. I them about 2 complaints, that is about a missing problem when running and about seat base. And also i told them to do general check-up and water service. They told me that they will handover the scooty on tuesday 5pm. As there is more that 25km from my home to the service center i called them at 5 30pm in order to know the current status. They told me that the scooty is not ready and they didn't even inform me the service is late and i don't need to come. They were trying to make a fool of me by reaching there and coming back with no use other than spending my bus charge. Then i reached on friday to pickup the scooty still they didn't do the water service. I sat there and told them to do it. Then i brought the vehicle back home. At start i felt a problem to tye scooty but i thought it was because of the water service and the because of the engine is cool. But in the evening when i took the vehicle again to ho for a function the vehicle was not moving as it was before. It is not climbing the hills and too much noice is spreading out from it now. When it is slow down to over come a hump and then o accelerate it the scooty is not moving as it needs to give half the accelerator to maintain acceleration. I called them and told the problem then they say that it is their mistake that even within these time they did not done a test drive. So theybtold me to reach there againg so they could solve the issue. Then i reached there today and when reached they are saying it is not their mistake. They will not fo anything, if i want to solve the problem that they created i need to pay more money. Which means they are solving the issues of their costumers and creating new to make money. They are also charging money in the name of labor charge. More than half of the money were of labour charges.

Hai sir/madam,
This is regarding an fraudulent job offered by your company personal. His name gowtham (Working hr department at tvs motors, hosur) (Contact no: [protected]). He receiving a money rs.2500 for making a fake job promises. If the person really working on your organization kindly take appropriate action to misuse the name of tvs motors....

Have given my tvs jupiter for servicing in power wings tvs, vapi.in the starting it was working properly but afterwards i have noticed that oil is leaking from the engine also the battery terminal is not fitted properly, the self start is also not working properly. Also they have change the battery terminal holder. I have also informed this matter to the manager of the power wings showroom but still i didn't receive any response from there side.

Please look into the matter and do the needful at the earliest and take necessary action against the service center!!

I purchased tvs ntorq from the authorised dealer safa tvs, safa building, thrithala road, koottanad-679533 on 12th sept 2018.

Its only been 6 months and has crossed just 2000 kms. I had been facing starting problem after the first service. I complainted in the service centre, they came and replaced the choke and guaranted it will never happen. Within 2 week another problem occured, engine stops in the middle of traffic when we slow down the accelerator. Its embarrassing for a new vehicle to turn off in public places and not working even after kick start.

Still the starting problem has not been resolved. Totally dissatisfied with your vehicle and not getting proper service from the service provider.

I kindly request you to resolve the problem or else to replace this scooter as soon as possible.

After numerous complaints of my apache 160 rtr bike chassis number: md634be48j2k58242 and visits to the service centre f-25/4, ground floor, okhla industrial area, okhla phase-ii new delhi 110020,

i am having some issue with the handling of my tvs apache 160 rtr matt red since last 3 months. I purchased this bike on 10th october 2018. It is in warranty period. I made several complaints through emails and personal visit to the service centre, but the problem still persist. Every time the technician took a test drive and says bike is ok.

On 24th march 2019 i visited okhla service centre and they told me that there is some problem with the whole handle set and they will replace it and will charge rs. 1350/- for the same. When the bike is in warranty period, why do i have to pay rs. 1350/-.

I had an accident with my bike (Tvs apache 4v) and i claimed insurance against damaged part.
Tvs service centre (Sk tvs mayapuri, new delhi) committed me that they will repair my bike with in 10 days.
After 10 i regularly communicate with them but they again and again making excuses by difference way even they use to reply me that bike will repair within 2 more days but yet not resolved it.
Now, i again try to contact them they are not pickup my calls.
I left my bike on[protected] and today is[protected] almost 25 days completed but there is no response by them.

Would request you take some strict action against them.

Since purchasing of jupiter, there is huge gap in the fitting of front dashboard and also regular loose of rubber packing of handle lock.
Further we have shown three times to kr tvs by spending too much time, but problem not solved, now they are saying to go for insurance, .When manufactiring fault is there then how insurance will give the claim.
We are frusted now, please look photos of right side handle side where huge gap can be seen.

Dear sir, i have purchased tvs jupiter 2 years ago that is 20-sep-2017. Earlier i had tvs wego which heavy problem in front fork and could not get repaired inspite of several attempts with authorized tvs workshop. Fedup with that i decided to purchase jupiter exchanging wego.
Now there is petrol tank alignment problem in jupiter. And upon getting it checked in authorized tvs workshop, they are saying it is manufacturing problem. I'm really disappointed with quality of vehicles (Both we & jupiter). Request you to address this.

Dear sir,
In Jupiter grand there is a gap below head light between joints.
I visit so many time vardhman TV's motors vyasvadi, they unable to solve this problem and say it's company fault..
It's really company fault???
They insist accessories not properly as assemble accessories effective.
PL rectify issues as soon as possible.

Regards
Bhupendra
[protected]

This is regarding petrol leakage issue i'm getting on my tvs ntorq, the third time in a row within two months after 2nd free service done on '24 december 2018'.
I took my vehicle to 'rushabh tvs service center' (Pune centre) every time for this issue, the first time they told me it was a petrol overflow issue and they fix it on '2nd february 2019' and told me it will not happen again but in very next month i got this issue again. This...

This sub dealer is doing poor servcing. And doing another brands bikes repair and too expensive.High cost vechiles and accesories. I bought a tvs jupiter grande in this showroom and i want for a test ride of tvs entorq showroom owner directly declined me no testride in this showroom.pls justify i will be great

I have purchased Apache before 3 month ago from Mankapur distt. GONDA UP and I want to transfer my bike to lucknow up
But for this dealer is not providing form no. 21 22 &23 they excuses alot
And when I want to contact to dealer they are not giving response via call or message
He is behaving like fake and nonsense

I think it is not a quality of businessman

Please do somthing
Thankyou