TVS Motor Company Complaints & Reviews

Worth servious of surbhi tvs ambala (Haryana).
Almost 17 days they hand over my tvs jupiter and still my complaint are not solve...
This happen 3-4 time...
When ever i give jupter for service or compaint any issue on that they almost take 1-2 weeks mini to resolve the issue and still when they hand over to me issues are same.. Not even solve my break issue...
Never give proper bill always add extra labour and small chages extra without bill.

Raghav behal
+91-[protected]
[protected]@gmail.com

I have profe if you think your repotation in imp.
Then do rake some strick action against them and resolve my issue.

Contact me i'll show you my bill and job card so that how much time they take you will get to know

Very upset with tvs service center

I have purchased tvs victor on 10th july 2018

Within 5 months from purchase my victor stops working in mid highway.

I have called number of time to service centre but they didn't respond positively

After number of follow-up they have taken victor to service centre in next day

After repairing of victor they give me back without explaining what was the problem and what parts are changed or repaired

Please help

Sir,
I made my jupiter free service from mohan auto industries pvt. Ltd., kolhapur.
They are taken amount rs. 315/- of changing oil and another rs.20/- taken as consumable charges. I discuss with company service manager he told me we are given you job card, using stationery, given free washing, using oil for nuts. But i am not satisfied his answer. If company given free service under warranty why dealers taken consumable charges. This is loot from customer so please give me feedback of this complaint.

I ordered 1 pc tvs flame bike carburetor from pee patel tractor freeganj ujjain for that i gave advance amount of rs.1000/-. Sales representative told me that we will arrange this part in 20-25 days. I ordered on 17/10/2018 and today on 08/12/2018, advance amount refunded to me after 1 month, 20 days. Answer given that company stopped manufacturing for that particular part.

I bought my tvs apache 200 on 4th may 2018 and those # didn't gave me all the documents of it. Whenever i went there to enquire they just ignored me all said me to come tomorrow. This continued for 3 months and on 8th august thy gave me it's documents. And now when i am going to get it serviced they are not doing it properly. What should i do now.

My dear Sir.
My name Ajay Kumar pandey.
Bik nambar.U.P70EJ5275
Prayag raj { Allahabad } U.P
SIR .Mujhe bik liye huye abhi 4 mahine huye h aur meri bik k enjan me awaz aane lagi jis wajah se mujhe bik ko 3 din k liye aapki sarvis center me rakhana pada lekin abhi tak meri bik ki samasya ko sahi nahi kiya gaya .
Please help me.
Con.[protected]

6 dec 2018 i can take going my xl hd milage problem but ACL TVS perambalur not responce and told need today service. how possible? 500km service?
my XL HD vehicle giving mileage 1.5 Ltr 37.1km.
ACL TVS PERAMBALUR told impossible check mileage.

what a solution this?
how possible drive my vehicle? 22kmpl? per ltr?

Dear sir / madam

I have given my tvs jupiter (Ap 21 bm 4047) for servicing on 04.12.18 in v. S agency, denkanikottai road, hosur, tamil nadu. They delivered bike on 05.12.18 at 06.59 pm. After delivery they didnt done any test drive, i have taken my bike and i was going to my home within a distance of one kilometer my bikes rear wheel came out i. E, they delivered the bike without fitting the bolts to the rear wheel. It is near death scenario to me. Immediately i complained them, then one mechanic came and fitted the bolt but next day when i went to meet them at 2.15 pm no one has given any proper response. For proof i have photographs also i dont know to whom i have to complain, thats why im writing this mail. This is not the correct way to deal with customers. This type of negligence will leads to the death of customer. Please find the attached files of service labour invoice and photograph showing the rear side view of my vehicle at the time of incident. Please check the date and time in invoice and at bottom of photos for proof.

Vehical claas: m-cycle /scooternt
Body type two wheeler
Manufacture - tvs motor company ltd.
Chassis no.- md626eg46j1d71765
Engine no. Eg4dj1000880
Model no. Tvs jupiter classic (Bsiv) disc
Manufacturing date: 4/2018

Respected sir,
I vikas damodar kanitkar purchase jupiter classic motorbike on july 2018. This bike is giving the problem regularly.
1) last month i have serviced the bike at the authorized service center at badlapur at the time serviceman notice that there is a problem in shock absorber unit as this bike has not run much on road. The unit has been changed.
2) now i am facing the starting and in running the bike working stop problem i raised the complaint at the service center they have pick up it from my home. Service man detect that the compressor working is not proper.
My request is i want to know why these problems are coming with in 4 months after the purchasing.

I am waiting for your reply
Your customer
Contact no. [protected]
Vikas d. Kanitkar

In shivam enterprises, jammu service centre are looking so many drawbacks
*. Service of two wheeler don't in seniority.
*. Whasing facility not available during two wheeler service.
*. Service staff are not be present on service time duration.
*. Customers problems are not rectified by
Service centre in service.
*. The customer has to wait a lot for the service.

Work service done by dhamija enterprises
Of jupiter on 01-12-18.

Vibration while pickup from 0 which was not there..

Also once reach to speed of 40 there is a vibration like sumthing is rubbing. This is since i bought the jupiter even after several complaints still not resolved by any service center.

Seriously this is very frustrating for me..

I am having starting problem from day one and writing this after having multiple visits to service center without getting my problem addressed. Left my vehicle to service center more than 10 days during last 4 visits, yet having the problem unaddressed. Service center keeps the bike unless queried and not sure if they really attempt to solve problem.

My vehicle having starting problem after being 10+ hours in idle condition. Starting problem becomes terrible and unbearable when vehicle put in idle for 3 to 4 days. Today it took 25+ attempt to start and i started to feel irritated now. Having no clue what to do and seriously started to feel cheated. During every visit service center says it's normal with tvs bikes and you will have to live with it. I don't think so many start attempt is normal. If this is normal, how do you justify battery to ruin within 4-5 months of purchase that too with new bike?

I have put my hard earned 1.3l and waited almost 3 months to insure for best available option but now feel i have made a blunder opting to go for tvs (Coming from bajaj family). I had 15 years of experience with bajaj bikes but never encountered any such problem.

A makeup call for others, never buy tvs bike or keep crying like i do since last 4 months.

I sent this mail to ids [protected]@tvsmotor.com, ao. [protected]@tvsmotor.com, service. [protected]@tvsmotor.com and [protected]@gmail. Comi on 23rd nov 18. Today is 5th dec but they haven't taken any positive step to address my issue yet. They don't bother you after shell and i don't know what to do from here. Can anyone guide me for next steps? I am planning to go to consumer court, please suggest.

Purchase and service place: logesh tvs medavakkam
Dealer code: 11839
Bike: tvs appache rtr 200 race edition 2.0 abs

R/sir
Its lovenish and i am purchasingh a new tvs two wheller on15 april 2018 bt till now my registration was pending when ever i call to management of dealer (Tvs jhunir) punjab near mansa. During these working days traffic police bound my vehicle and now i want my registration as soon as possible u r the last way to get to your dealer to improve your dealer services. I want solution on it as soon as possible

Name-lovenish

Cntct no. [protected]
[protected]

Dealer details
Dealer located at mansa, vill jhunir

Salesman and management name - himanshu
Cont number-[protected]

मेरी गाड़ी का medguard टूट गया जिसके कारण मैं डीलर के सर्विस सेंटर में छह बार जा चुका हूं वह क्लेम पर बनाने को तैयार नहीं है वह बोलते हैं मुझे नगद रुपया चाहिए मैं इंश्योरेंस कंपनी को नहीं जानता इसके लिए आप कोर्ट जाइए या टीवीएस कंपनी में मेरी कंप्लेंट कीजिए कृपया मेरी मदद की जाए

Dear tvs team,

My name is md rahmatullah, i bought a tvs ntorq scooty from shaw wheels baguihati kolkata. The salesman told me they will done my c/f in one month but till now my c/f not done.
Before one week i called to the salesman and hoe told me my c/f will done on 8th to 10th december 2018 but yesterday i called him he told me my c/f will done end of the december.
The salesman just give me date and then postpond it.

One of my friends bought tvs ntorq from other showroom on 1st october, 2018 and his c/f done on 5th november, 2018. Why they take long time in my c/f.

One is enough to complete all process for c/f.

I request you to do needful for me asap.

—
Thanks & regards
Md rahmatullah
[protected]

I met an accident with my two wheeler.
When i went to my nearest tvs service center they told that they don't have all the spares with them. They assured me that the required spares will be available within a week but it's more than month and i am not getting any positive response from them. Kindly please solve this problem be making the spares available.

Dear sir /mam
Hello, i'm piyush soni from raipur chhattishgarh. I was purcahesd a jupiter classic from mungeli city chhattisgath, but i don 't have my rc book, n number.
That's way i'm now in trouble. And dealer is not receiving my call.
Its my humble request to you do some thing best for me, otherwise i'll take any legal action.

Regards
Piyush soni

Dear sir,

I am arul pandian from dharmapuri district, tamilnadu in india. I brought a new tvs apache rtr 160 4v - disc mblu + white in sudarshan motors main dealer on 1st jun, 2018. Still my bike is not getting registration number because dealer can't help to proceed. Dealer md can't response of this issue correctly. By doing this think, how we recommend other people to buy bike.

Main dealer is responsible for registration bike number but he can't do that. I pay emi monthly without pending. We enquiries to your sub dealer. They also enquiries to them but its useless. So that i mailed. So kindly request to register my bike in rto office. Solve this issue asap because police catch me last two time without registration. Please find attachment below.

Thank you

Yours sincerely
Arul pandian

I bought new jupiter windshiled mirror was fault i have been told by your service center that we will replace the part give us time and once part is available we will call you, after month i got an call from your service center that part is arrived.. So i visited your service center they make me wait for 1 hour fr nthing and when they give my bike they just tried to fixed that faulty mirror. Not replaced stop cheating cuatmore this cheating thing happend in your kothrud service center take aome action again # service center or i have to go further.

Contact me if you need any clarification
[protected]

I bought tvs jupiter from one of the franchise sai nath auto of ahmedabad. Since then its been 5 months i had not get my register number plate, its very lethargic and pathectic customer after sales services and response, as i have visited 5-6 times but no positive response! Instead it making process lengthy and the worst one can expect.. Tvs being one of leading in auto mobiles and there authorize franchise centre are disgusting is this what you serve now as after sales service, dont you look after your customer.. Due to your irregular services and you have not done what you promise to give.. I have to pay many traffic fine i had to pay. As i m not getting any response from you authories centre, i am hoping a quick and response from your side and what to do about expense occured to me due to your bad coustomer care service.