TVS Motor Company Complaints & Reviews

Dear tvs appache team,

Please be noted my bick has multiple issues.

1) over heating.
2) engine noise.
3) handling.
4) pickup issue.

I have already given my bike for servicing at binser service station dated on 24th nov 2018, they verified the issue at there end & found that there were an issue with engine.

However i have extended warranty card of 5 years & it's...

I gave my apache rtr 160 on dated 25/11/2018 to service in begusaray mali tvs. At first my bike stopped to receiving half an hour. I bought the bike on the 4th nov 2018. When i took a bike, i was told that my backlight's waist was broken.
Then today i did say that it was done, but did not recover after doing service. You can also see which image i'm attaching with this mail and the shape of my bike that has been polished. I spoke that my polish would be at least fine, but he said that the service would not be polished.

My name is mohd gaus ansari since i have buy the scooter i am facing soo much of problem from last 6 month the date of purchase of vehicle is 19/may/2018 tvs ntorq 125 vehicle number is :- mh 02 ex 3222. Till now i have gone to service center 15-20 times but not getting any good service response from the sevice center hare krishna tvs located in mumbai charkop. Every month am facing new problem. Recently my bike was broke down since last 2hr i am standing in dadar station s. B road dadar west 400028 my scooter is broken not getting started with self or kick i have done 20 to 25 call on sevice center/road side assistance every time i call i get different guy who keep telling me one line "5 minutes me call ayega" i want you to listen every call done on my no m not getting any help from your side next time or i didn't suggest any one to buy tvs automobile please check you service and upgrade it next time ill do complain in consumer court.

Recently i got my scooter from sevice center hare krishna tvs charkop i dont know how do they do service from then i getting this problem.

Please do the needful

Hello sir/madam, the day before i am already complaint about service o[censored]bala murugan tvs center (Vellore) for poor service. I am attach previous complain screenshot with this.

Yesterday they informed bike is ready so my brother go to showroom and pick my bike to home. But the problem won't completely solved. And i also request to do some more faults like chain tight adjustment, clock setting, waterwash but they don't do any thing.

Today morning again i am go to service center and leave my bike at there and also said none of the fault is repaired and do it again

Last one week i spend more time for this issue, i am mentally and physically upset.

Is this your vision of your company..?
I am disappointed..

Hello, i am facing noise problem during self-start in apache rtr 200 so, i am go for vellore tvs balamurugan showroom for service. They told me self motor is repaired, if it changed the problem will resolved. After replacing the new components, the problem won't solve. Four days are completed, till they didn't solve the problem.

They don't give any response to my phone calls.

I am faced lot of difficulties to travel to my college without my bike.

Please concern this issue..

Dear sir,
I have tvs wego scooty, purchase at 2013, but vehicle number not issue, me and my family members always gone tvs office, but its we not give my vehicle number. We paid all amount, on any dues. So please help me.

Attached purchase invoice copy

Complaining against Mr. Imran (In charge of showroom).for using abusive words against me.
Today I went for bike servicing to Ganesh motears, pallikarnai. I got information that management changed with some new employee and few old employee. After servicing before bike showed to me they told me for payment Rs 510 /-. same time they told me about payment process that if i pay by debit card than no extra charge but if i pay by credit card i need to pay 2% extra charge.

I told that below 2000 Rs no extra charge applicable. last 2 times also i paid servicing charge in same show room without extra charge, even vegetable store also not charging any extra charge below Rs. 2000.I was discussing with one staff, suddenly Mr Imran came and start shouting on me . told this my place you get out and [censored] guy word used for me.

request to give him very good punishment, that should be example for every store.
how he can behave badly with regular customer?

I have applied for change of emi bank account i. E. My previous emi bank account was with hdfc bank which was closed so i have requested to tvs finance for changing my hdfc bank account to axis bank account i. E. On date 10/11/17 for which they have taken transfer fee of rs. 600 but till date my emi bank account has not been changed instead finance of tvs company use to call me several time for emi not whereas i use to pay my emi from https://payment.tvscredit.com/ before due date. I need to lodge complain for same.

I purchased tvs ntorq from oceanic tvs, gota, ahmedabad on 18th october 2018. The vehicle started having starting problem within a week of delivery. It won't start if it is not used for more than 24 hours. I have to kick for at least 5-10 mins to start the vehicle.

Reported the issue to the dealer and they took the vehicle for repairs. However, within a week after the repair, i started facing the same issue.
Again reported the issue to the dealer and asked them to resolve it.

It seems the company is selling faulty products. I want a permanent solution to the issue. If the company cannot provide a permanent solution they either replace the vehicle or refund my money.

I had purchased TVS Jupiter BSIV last year on[protected] and since then within one month of its purchase I am facing many problems with this bike.
- Within 1 month my bike stopped running during long routes if it went beyond 10 kms.
- Facing self start problem.
- Bike stops in between while riding.
- I have taken all regular free services for my bike on mentioned kms and time periods still facing the same issue
- Around 10-12 services I have taken for my bike within a year to resolve this issue and still the problem is same that it stops on the road in between while driving and because of which many times I have avoided many accident.
- Now the condition is that my bike is not even working.
Please either replace my bike with a new one or help me in resolving this issue and I am frustrated now with the service TVS has provided.
I believe the company has given me a faulty product and I need a replacement for the same.

Hi, i have apache rtr 180. I came for service at vardhman service situated in panipat.i came here approx 13:40. Firstly, no body was here to attend the customer and the place is too ### to sit, then someone came and i left my bike for service and they said me to come back at 17:00, i came here exactly 17:00 but my bike was still untouched and no body taking care of this station.this is hell, ### TVS. Shame on you.i am very angry and never gonna buy again any TVS vehicle in my life.
Shame on you TVS (vardhman center)..

Hi all,
According to the complaint raised with the below messages non had called or contacted me for further clarification or consideration.

My vehicle tn99h7033 is still giving me the feeling about waste of investment. Since 1999 i'm favorite of tvs (My 1st vehicle tvsxlsuper tn37a1921) but this purchase of victor had no use since the day i bought it.

Complaints
1. Gear change
2. Clutch
3. Brake
4. Milage
5. Engine knocking
6. Sudden pickup
7. Slowspeed issues
8. Heavy vibration during ride

Pls advise.

Syed abuthagir
[protected]

Dear customer care team,

Regarding vehicle number tn99h7033,

Since the date i purchased i raised the complaint regarding
1, clutch issues, brake issues, mileage issues, gear changing and knocking sound issues, slowspeed off issues and so on but its not yet rectified i am not happy with the vehicle performance as it doesn't met my requirement of smooth family drive. Could you kindly advise how to return and get back a good alternative vehicle. Please advise as i am completely not satisfied.

My last service took more than 1 month to collect back the vehicle as it was on hold under warranty service awaiting for the spare parts, please refer the service history for your reference.

Now the vehicle vibrates severely during the ride and lot of inconvenience during gear changing. Please advise.
Since the date of purchase the vehicle took its own place to dwell in the service station more than the period it got droven by its owner.

Please advise asap

महोदय
मैं विकास कुमार कानपुर नगर
मैंने गत दिनांक 5 नवंबर 2018 को टीवीएस रेडियन मोटरसाइकिल बिक्रांत मोटर्स (मोबाइल-[protected]) नौबस्ता कानपुर नगर से खरीदी जिसका इंजन नंबर KF1L J14B6989 तथा
फ्रेम नम्बर MD625HF17J1LB2535 है।
गाड़ी 450KM चलने पर इसकी क्लच प्लेट खराब हो गयी।
Tvs कम्पनी के टोलफ्री नम्बर पर शिकायत दर्ज कराई शिकायत संख्या 124081 प्राप्त हुई ।कम्पनी द्वारा इतनी जल्दी खराबी आने पर निशुल्क सेवा देने की बात कही गयी।
अब TVS कम्पनी( विक्रांत मोटर्स नौबस्ता कानपुर नगर) ने तत्काल सही करने के नाम पर ₹1000 रुपये चार्ज किये ।
अन्यथा की स्थिति में गाड़ी के पार्ट चेन्नई से मगाने है इसमें 15दिन इंतजार करने का भय बनाया ।

कम्पनी द्वारा आज मेरी शिकायत बन्द कर दी गयी जिसपर बताया गया कम्पनी इस पार्ट पर क्लेम नही देगी।
कम्पनी को धन्यवाद जिन्होंने ऐसे कर्मचारी नियुक्त किये है जो उपभोक्ता का मानसिक व आर्थिक शोषण कर कम्पनी के ब्रैड वैल्यू को पलीता लगा रहै है।
मैंने tvs के नए प्रोड्क्ट पर भरोसा किया क्योंकि मैं पहले से Tvs जुपिटर का उपयोग कर रहा था
क्या मुझे नए प्रोडक्ट पर भरोसा नही करना चाहिए था?
अब मुझे क्या करना चाहिए ?
मुझे मेरे पैसे वापस मिल सकेंगे ?
भवदीय

We are bringing your notice that, Our cousin bought the New scooty Pep+ in Dasara Time from Dharmana TVS Visakhapatnam.

At the Buying time they told 5500 is the On road price and they will provide us Invoice for that.
And we are paid down payment 10160/INR, After that they given invoice to us only ex showroom price mentioned.
we are requested Total amount Invoice but their response very poor and irresponsible
And also they told us Dasara Gifts are issuing at dasara time, and mentioned on D.C back side also, But as of now they are not issued and they response very irresponsible. For that dasara gift they are taken from us 450 INR Advance

For RTA charges they told us 1680 INR But they give 1366 INR Invoice

We are very strong Believes on the TVS company before also we are using TVS Bikes But. How we are cheated from your Dealer Pl. Understand

This is for your kind information and necessary advise

Kindly do the needful

I am facing everyday problem in self start of bike in the morning time. I went so many times in tvs motor service center but they wont able to fix this issue.
Every time i have to put a chock and then bike will get start.

There are other company bike's they won't face such kind of issue.
How the tvs motor building bike's. I don't know.
Is this the way, they build the new bike which having problems. As a customer i paid whole the amount of rs 116000.
Dd i expect such a bad condition bike with amount.

Dear sir maine 18 MARCH 2018 jo ek tvs apache 200 purches ke delar name shree gopal automobiles add.- 6/209 gopal bazar bhero park belan gunj agra se
or uski sari service firozabad shoroom arun tvs add. nagala mirza bada se karai last service ke liye maine apni bike 31/10/2018 ko arun tvs ko delar ne kaha ki battery kharab h or no claim kar di

The vehicle is tvs star city plus with 110 cc but in registration certificate it is written as tvs star city with 98cc which is creating problem in insurance renewal and when police inspection.
I went to rto and they said that ask the dealer but the dealer kalamkar tvs is not ready to rectify the mistake. The dealer kept my rc with them for more than 3 months and didn't solve the problem. Need help

I had purchased btvs sports last year that time sales man told me that they will give 2 years insurance free as per company offers but now wen i went to them they refused me to renew my insurance and said we didn't promise like this before i purchase the bike they called me many times and said we are offering 2years insurance free of cost so i want to why they people making fool to customers.

Hi,

I had purchased a tvs jupiter from tvs subhashree motors, wakad. Pune on 1st october and had submitted all the paperwork for finance and vehicle registration on time. Initially the dealership delayed invoice causing cancellation of vehicle loan from hdfc and after multiple follow ups finally loan disbursement was done by 15th oct. After multiple follow up with dealership, my vehicle registration is still pending and papers...

Due to faulty service my scooters clutch assembly jam the scooter is purchased from your outlet om tvs lucknow agency lack of quality mechanic.in emergency repairing is done other mechanic shop. Due toservice centers fault company lose its reputation. Kindly advise your agency to correct the problem of my scoter please. Othewise i writes to consumer court