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Droom Technology Complaints & Reviews

droom.in
3.1
Updated: Mar 21, 2023
Complaints 62
Resolved
37
Unresolved
25
Good! Droom Technology values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Droom Technology step up their efforts to fully resolve all complaints 👍
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Droom Technology reviews & complaints(62)

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A
arorasaurabh82
Mar 21, 2023
Mar 30, 2023
This thread was updated on Mar 30, 2023
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Car inspection carried out by evaluator, rather than technician

I booked a premium inspection for a used car, I was expecting a verified technician will be performing the inspection. The person who came to inspect the car was not a verified technician. he himself told that he is an evaluator and not a technician. Report wrongfully lists him as verified technician. He asked me to consult a mechanic if I wanted to get engine and suspension checked as he has no or very less knowledge about it. It was very...
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A
Amol Vats
Jan 26, 2022
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Purchased a vehicle based on there report

I have purchased a vehicle based on there report. In their report they mention that the car is non accidental but it has come to my knowledge that the car is accidental and they are denying me any services after taking my money...
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R
RoshanT
from Bengaluru, Karnataka
Jan 7, 2022
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Promised a refund for token amount but citing strange reasons and denying now.

Address: Ground Floor, 77 A, IFFCO Road, Sector 18, Gurugram 122015, Haryana, India
Website: www.droom.in

Hello Sir/Madam,

On 1st January 2022, I paid a token amount for a used motorcycle through Droom since they were providing a 6 month warranty on their vehicles. The owner of the bike (a dealer) was already known to me since I had gotten his contact atleast 10 days earlier (on 21st December 2021) through another platform (OLX). The only reason I was going through Droom was for the 6 month warranty.

I went to take...
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R
RijulRaj7
from Bengaluru, Karnataka
Jan 7, 2022
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Spam calls

I have been receiving spam calls from Droom ever since I registered an account a couple days back. They will call, ring for a few seconds and then cut the call. This happens many times a day. I tried to call back the number and it is either busy or they will cut the call immediately....
+2 photos
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Y
Yoganandha
Dec 17, 2021
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Final NOC

Address: bangalore

Dear Team,

My Name is Madan, My Mobile No: [protected],

Last i taken can loan from the your company and the same i done the foreclosure amount, But still not received the NOC,

Daily Contact One person Mr.Himamshu he told me like daily today today so near 25 days,

Kindly let us know when can i expect My NOC, Please am requesting you team

Regards/Madan
[protected]br...
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B
Balakrishonline
from Chennai, Tamil Nadu
Oct 28, 2021
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Cheating to refund money

Address: Droom Technology Limited 90/31B, First Floor, Malviya Nagar, New Delhi - 110017 Droom Technology Limited 77A, Building No.1, Sector 18, Gurugram, Har

Dear Sir/Madam,

My hard-earned money is cheated by this Droom limited technology. I booked one used vehicle as a buyer in the Droom limited technology through online payment rupees 499/- as per request placed by their executive to buy a used scooter and I also paid for it, later he said that vehicle is not available and then he preferred me to choose another vehicle with advance payment for the vehicle 1857/- rupees for the...
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B
Balakrishonline
from Chennai, Tamil Nadu
Oct 26, 2021
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Automobiles seller

Address: Iyyappanthangal, Chennai

Dear Sir/Madam,
My hard earned money is cheated by this Droom limited technology. I booked one used vehicle as a buyer in the Droom limited technology through online payment rupees 499/- as per request placed by their executive to buy used scooter and I also paid for it, later he said that vehicle is not available and then he preferred me to choose another vehicle with advance payment for the vehicle 1857/- rupees for the total price...
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S
Susmit 68
from Pune, Maharashtra
Oct 22, 2021
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MH01-VA -6829 Honda Accord

Address: Pune

I have piad you twice Rs 999 ( ie Rs 1998)
Vide order number 25376823
and
Vide order number 25590438

First was for providing me to buy a car, where the service was not provided .

Second time was when i tried to sell my car MH01-VA -6829 Honda Accord
I was charged Rs 999 for posting my car on your website . But i dont see it appearing there .

Regards

Susmit...
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H
hisaxena
Oct 12, 2021
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False Commitment by Droom

Address: Gurgaon

Complaint against OID 25559974: The executive Amar from Droom has made a false commitment on the adjustment of Final Deal amount.
They have asked amount of Rs 3188 along with unlocking amount to see the seller details.
Seller as per Droom has asked for 85k for Royal Enfield for which i have paid 3188 /- to Droom as an adjustable amount from the final deal.
When in we finalize the deal in 80000 they backed out mentioning...
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R
Rajeshdudi77
from Jammu, Jammu and Kashmir
Oct 7, 2021
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I'm complaining about my cancelled order with any reason.

Address: Gurugram ,haryana

I olace a order at droom application for bike gloves and pay online payment but one day latter they cancelled my order without any genuine reason. My order id is 25565177....
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T
Tarun08
from New delhi, Delhi
Oct 6, 2021
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Order cancellation

They cancelled my order because of auto verification i logged in app with phone number which is verified and i also order something before and after logging it shows no account details which is app glitch and because of that they cancelled my order which is wrong you have to give me order at that price...
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C
Chitresh Grover
Sep 16, 2021
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Order placed but later got cancelled due to automatic verification failed

Address: 817 sector 43 Gurgaon
Website: www.droom.com

I placed droom gloves order during sale and completed the payment and my order was placed but after 2-3 days a message came from droom that ur order is cancelled due to automatic verification failed . I have completed all by no and email verified also I comply with the terms and conditions for an order ....
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A
Abhrodeep Chanda
from Kolkata, West Bengal
Sep 10, 2021
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Resolved

Paid best match unlock fee of 999 but no service

Address: 90/31B, First Floor, Malviya Nagar, New Delhi - 110017

They take upfront payment of Rs.999 but no service has been provided. They were supposed to provide best match car and all details but they are frauding people with cheat payment scheme....
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N
Nakul Rao
Mar 19, 2021
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Neither deal was closed nor refund was initiated.

Address: Gurgaon, Haryana

I have submitted a token amount of 35200 Rs to buy a car but as per the posting it was showing 1st owner car but in reality it was 2nd owner car. After discussion with sales agent Imran & Neeraj they asked me to transfer the money to close with another car with same male. I asked them will my refund be initiated if it’s not closed and the answer was yes from them.

When they tried to close the deal they goo[censored]p with me stating...
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D
Dhaval Adhia
from Bhachau, Gujarat
Dec 14, 2020
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Helmet

Address: Gurugram
Website: Droom

Actually I ordered a droom helmet from droom website during sale. That order I placed mistakenly by ahmedabad Gujarat. I need it jamnagar I contacted with the blue dart company delivery company they said to contact with droom
(I contacted with conference call both company talked and said by droom we cant because it has offer of helmet and offer helmet shipping address cant be change.)
BUT I SAID I NEED HELMET AND ITS OFFER TERMS...
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D
Deva1545
Nov 4, 2020
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DLID: 1417497591 - Nissan Micra XV Premium Diesel Car - Not available for sale but the advertisement still available in droom

DLID: [protected] - Nissan Micra XV Premium Diesel Car - Not available for sale but the advertisement still available in droom.

I saw this in droom website on 28-Oct-2020 and paid the token advance for the car DLID: [protected], believing on the prompt services of droom. But I failed in my belief. The company droom had cheated me by keeping a sold vehicle advertisement at attractive price in their website. I paid the token and...
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N
Nigelneves
Oct 14, 2020
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Refund Money Not Given

Address: Gurgaon

Hi,

I am very furious with the type of service here but I shall explain it calmly. I had paid a Token Amount for the Honda Activa 125 DLX
Order ID[protected]

I was told around September that the token amount will be refunded within 5 days with full confidence. Have not received anything yet. It's been so long, I had called droom 3 times for this ALL THE CALLERS ARE LIKE We have forwarded your request...
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G
Giridhar Kademani
Oct 11, 2020
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Neither order fulfilled nor Token advance refund by Droom

Address: Corporate Address : Droom Technology Private Limited Ground Floor, 77 A, IFFCO Road, Sector 18, Gurugram, Haryana 122015

Hi,
I have confirmed second hand vehicle in Droom during last week on 3rd October. Order Number is 24990175
1. Security Amount - [protected] Hyundai i10 Magna 1.2 Kappa2 2010 : Rs. 5440
2. Road Side Assistance - Basic - Crossroads : Rs. 269
3. Personnel Insurance : Rs. 39
Total = Rs 5748
I have been contacting to Customer care executive almost every day since boking, None of the team person are guiding...
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B
Bukku
Jul 23, 2020
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Cashback

Address: 40A/5, Chandan Nagar, Sector-15, Part-2 Gurugram, Haryana - 122001 GSTIN : 06AAFCD1121K1Z1

Order: 14169831
Hero Super Splendor 125cc 2018
DLID: [protected]
Location: bilaspur
Order date 18.01.2018
मैंने galaxy motors bilaspur से Hero Super Splendor 125cc गाड़ी खरीदी motor शोरुम में मुझे बताया गया की droom के द्वार Cashback स्कीम चल रही है .उनके द्वारा फोर्मल्टी...
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V
Venus Bhagtani
Jul 17, 2020
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Fraud Helmet sale on 15 july 20.

Address: Droom Technology Private Limited, 90/31B, First Floor, Malviya Nagar, New Delhi – 110017

My order id is 24877077. The sale was completely fraud as trying to order but the app server getting hanged, i understand coz of heavy traffic. Finally placed an order after hours of effort and filled complete details during placement of order as my address, pin etc. Name column was not mentioned anywhere during order. I got my order confirmed but few moments later they said verification failed and refund initiated, they didn't call me once....
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