Droom Technology Customer Care
Droom Technology Pvt. Ltd.
Customer satisfaction rating: 54%
Submit a Complaint
41
COMPLAINTS

Droom Technology Customer Care

Droom Technology Pvt. Ltd.

Website:
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Address
90/31B, 1st Floor, Malviya Nagar
New Delhi
New Delhi District
Delhi
India - 110017

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 12 4386 4512  [Seller Support]
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9
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10
+91 12 4646 4483  [Buyer Support]
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7
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13

Additional info
USA Office
Droom Labs Inc., 2201 Walnut Avenue, Suite 190, Fremont, CA 94538

Customer satisfaction rating
54%
Complaints
41
Pending
1
Resolved
22
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

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Droom Technology Complaints & Reviews

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Droom Technology — getting spam calls continuously along with disturbing messages

 sgrkr on Jan 1, 2020
My all emi's are up to date and there is no overdue but still receiving messages like "your credit score will start impacting...
Complaint comments  Read comments Complaint category Loans

Droom Technology — unauthorized call

 Any0ne on Nov 9, 2019
Hi team,
From past 6 to 7 months i have received. Call from droom. Please pay your loan emi but i didnt take any loan...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Droom Technology — refund not initiated yet [Resolved]

 raajan rohilla on Aug 14, 2019
I've booked a car from droom but for some reason i did not purchased the car. The booking amount was rs.13677 which was told...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Droom Technology — poor service [Resolved]

 Vishaljagga on May 1, 2019
Hello
I have taken full car inspection package on 24th april of 549₹. After 3 days i got a call from your executive...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Droom Technology — fake commitments, wrong information provided

 Sohanveer on Oct 26, 2018
In single world Droom is Rediculous.

India's Most Trusted Motorplace:- ### them off

My Experience...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Droom Technology — payment issue did 1416312129

 Manish Sukhija on Oct 12, 2018
I have been a part of droom family froam a long time and have renewing my account timely, some i did this, i paid an amount...
Complaint comments  Read comments Complaint category Car Dealers

Droom — 2500 rupee cashback nahi aaya order id 9601021 [Resolved]

 Yash12 on Sep 21, 2018
Sir maine ved honda se "honda livo" le the jisme 2500 rs wala offer chl rha tha sir about 1 month se upper ho gya h abhi mere...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

[Resolved]

 Gyana Ranjan Mohapatra on Sep 12, 2018
Dear sir, today i bought biker sleeves from your droom app. The product price was 399. So i brought this item through my mobiwiki wallet balance. But unfortunately it shows that your order is failed but my amount is deducted. I want my money back so sir kindly help me otherwise i raise a complaint against fraud droom application. My address is state - odisa, pin code -751004, infront of pantaloon
Complaint marked as Resolved 2018-10-15 09:41:30

Complaint Status


[Sep 12, 2018] Droom Technology customer support has been notified about the posted complaint.
Verified Support
Droom Technology Customer Care's response Sep 12, 2018
Dear Sir/ Madam,

With reference to your e-mail dated 12/09/2018 regarding consumer complaint against droom.in. We request you to kindly share your contact number along with your order ID so that our concern team can help you.

Regards,

Droom Support Team
Phone[protected]
Complaint comments  Add a commentComplaint category Motorcycles & Scooters

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    Droom Technology — cancelling orders without a proper reason

     Arjun G Nair on Aug 23, 2018
    My first order cancelled due to address varification issue.
    so i edited and varified all the fields, and ordered next...
    Complaint comments  Read comments Complaint category Car Dealers

    Droom Technology — order cancelled without any proper reason

     Ravi06081992 on Aug 8, 2018
    Hi,

    Today I ordered 1 perfume from Droom Flash sale.
    I have successfully placed my order and also done...
    Complaint comments  Read comments [3]Complaint category Online Shopping

    Droom.in — faulty vehicle sold by droom.in to me

     Faizna Kahn on Jul 12, 2018
    I have purchased Honda Activa 3G 110 CC 2015 model from Droom.in in April 2018 and i was assured that this comes under warranty...
    Complaint comments  Read comments Complaint category Motorcycles & Scooters

    Droom Technology — my order has been canceled from website and refund is not initiated yet [Resolved]

     SteaDler Anmol Joshi
    I've ordered a brand helmet on from and paid 79₹ for that but later i was noticed in order status that my order has been...
    Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

    Droom Technology — cash back not recd for order no. 7305111

     bshubham19
    Dear team,

    My transaction date is 9th april 2018, but still not recd my 2500 cash back from droom, regularly...
    Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

    Droom Technology — offer for your audi a3 35 tdi attraction 2015 (qsid 1415553785) [Resolved]

     rajuraj1996
    Subject: Offer for Your Audi A3 35tdi attraction 2015 (QSID [protected]) Beware of this company, Droom runs mafia dealer network...
    Complaint comments  Read comments [1]Complaint category Car Dealers

    [Resolved]

     M. Yogesh
    On date of 17/01/2018, droom.in "offers the sell of helmet named as"get set helmet". They offers helmet at 49 rupees only.
    I was booked a helmet, and tranferred money using sbi visa debit card.
    My order number was 6257991. Recently i got message from droom.in as"we are unable to complete your 6257971 for helmet"
    But 49 rs was deducted from my account.
    Please refund my 49 rs.


    i am complaining about payment failure during online transaction
    i am complaining about payment failure during online transaction
    i am complaining about payment failure during online transaction
    Complaint marked as Resolved 2018-02-18 04:48:22

    Complaint Status


    [Jan 17, 2018] Droom Technology customer support has been notified about the posted complaint.
    Verified Support
    Droom Technology Customer Care's response Jan 17, 2018
    Dear Sir,

    We sincerely apologize for the inconvenience caused. We would like to inform you that Order # 6257991 has been successfully placed and Order # 6257971 was not placed successfully due to incomplete payment. Droom has not received the payment against this order as the same has been bounced back. In-case, amount has been deducted from your account, we request you to contact your respective bank for further assistance.

    Regards
    Droom Support Team
    Complaint comments  Add a commentComplaint category Online Shopping

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      Droom Technology — refund not received [Resolved]

       Sahaj Swastik
      My order id is 5568251 from last 15 days droom.com is telling 5 - 7 days. How many times i should have to call and ask for...
      Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

      Droom Technology — refund not initiated. no response from company [Resolved]

       Kartik Dilori
      I deposited the amount of rs 17000 in droom company as the employee of the company told me to deposit rs 17000 and you will...
      Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

       Richa1 Sharma
      I have purchased new honda activa from droom, his adviser told me you got 4000 cash back from droom and 2500 if you will pay by paytm, i have recording and written proof for both, after that i had purchased the same from far away from my home and little bit costly, when scotty ready the dealer neglect to give paytm cashback and refused to give the paytm offer after paying from paytm, and droom adviser also said that we can't do any thing its all your and dealer call, we had to refused to take away scotty bez we are getting more discount with paytm from near from my home, then they argue and at least i had paid more money in maypuri xuv showroom.
      When i said that i had proof they argue and said do what you wat we will never give any money to you.
      Please tell me how i will get back my all money.

      Complaint Status


      [Sep 25, 2017] Droom Technology customer support has been notified about the posted complaint.
      Sir/Madam,
      When we did the registration, we did not receive any confirmation mail.
      Complaint comments  Add a commentComplaint category Motorcycles & Scooters

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        Droom Technology — vehicles history report online [Resolved]

         vkraj4
        Hi

        I bought gold report about a vechicles history for 49 rs, and as per the website i checked the sample report...
        Complaint comments  Read comments Complaint category Other

        [Resolved]

         Amit Chail
        Hi i had bought a car through droom in jul 2017, as the seller did not trust droom, he asked me to pay the full amount.
        Droom representative asked me to make the full payment
        And that if seller created any problem in the refund, they will intervene. They promised to release the payment within 6-7 days

        I bought the car, gave them proof and even after one month of delivery of car, they are not paying the seller nor are they giving me refund

        Their customer care has a standard line - i will arrange a call back
        Complaint marked as Resolved 2017-09-04 16:33:22

        Complaint Status


        [Aug 04, 2017] Droom Technology customer support has been notified about the posted complaint.
        Verified Support
        Droom Technology Customer Care's response Aug 04, 2017
        Dear Sir/Maam,

        We highly regret the inconvenience caused to you. We request you to contact our support team at [protected]@droom.in regarding the above mentioned issue. They will be happy to assist you.

        We look forward to helping you.

        Regards,
        Droom.in
        Complaint comments  Add a commentComplaint category Car Dealers

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