Droom Technology Customer Care
Droom Technology Pvt. Ltd.
Customer satisfaction rating: 54%
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39
COMPLAINTS

Droom Technology Customer Care

Droom Technology Pvt. Ltd.

Website:
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Address
90/31B, 1st Floor, Malviya Nagar
New Delhi
New Delhi District
Delhi
India - 110017

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 12 4386 4512  [Seller Support]
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+91 12 4646 4483  [Buyer Support]
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7
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13

Additional info
USA Office
Droom Labs Inc., 2201 Walnut Avenue, Suite 190, Fremont, CA 94538

Customer satisfaction rating
54%
Complaints
39
Pending
1
Resolved
21
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Droom Technology related photos (13)

Droom Technology Complaints & Reviews

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Droom Technology — refund not initiated yet

 raajan rohilla on Aug 14, 2019
I've booked a car from droom but for some reason i did not purchased the car. The booking amount was rs.13677 which was told to me by their executive that is fully refundable. I've cancelled the booking on 3rd august 2019 but not yet received my booking amount. Kindly look forward to resolve this issue as soon as possible.
Order id:[protected]
Dlid :- [protected]...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Droom Technology — poor service [Resolved]

 Vishaljagga on May 1, 2019
Hello
I have taken full car inspection package on 24th april of 549₹. After 3 days i got a call from your executive he said we are not able to provide service in your area due to some vendor problem he promised me that will refund your money back. I have called him many time but he is not responding [protected] this was the number of executive. Please resolve this issue asap.

Paid rs.549 to droom technology pvt ltd at apr 24, 2019 23:31:30. Order id: 5cc0a434f680adbf07a5c728. Updated balance: paytm wallet - rs 0...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Droom Technology — fake commitments, wrong information provided

 Sohanveer on Oct 26, 2018
In single world Droom is Rediculous.

India's Most Trusted Motorplace:- ### them off

My Experience with DROOM:-

Somehow from the internet, I got to know about DROOM.

I started to talk to them, First, they provide me wrong information about Ex-showroom prices of Activa 5G.

One executive saying something other is saying something else.

Then They finalise that amount will be the same as the dealer will provide you.

Then I Paid the token amount, I ask them about the LOAN, they told me to provide a LOAN at...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Droom Technology — payment issue did 1416312129

 Manish Sukhija on Oct 12, 2018
I have been a part of droom family froam a long time and have renewing my account timely, some i did this, i paid an amount of rs 3540/_ for one month subscription, also i paid 27500/_ dlid[protected] which was supposed to be returned to me with profit of rs 1000 inr. But some how it was adjusted as 1 year subscription without my knowledge or consent. Hereby i request you to refund my money with commission that i paid again innova....
Complaint comments  Read comments Complaint category Car Dealers

Droom — 2500 rupee cashback nahi aaya order id 9601021 [Resolved]

 Yash12 on Sep 21, 2018
Sir maine ved honda se "honda livo" le the jisme 2500 rs wala offer chl rha tha sir about 1 month se upper ho gya h abhi mere account m pasie nhi aaye
M nhi janta ki kya problem hua h but abhi tk uska cashback nhi aaya h aur mujhe koi javab he nhi de rha h
I hope you help me
Thanks
Sachin garg

This is my order id - 9601021
Name - sachin garg

Issu - 17 aug 2018...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Droom Technology — my amount deducted from my mobikwik wallet but order not placed [Resolved]

 Gyana Ranjan Mohapatra on Sep 12, 2018
Dear sir, today i bought biker sleeves from your droom app. The product price was 399. So i brought this item through my mobiwiki wallet balance. But unfortunately it shows that your order is failed but my amount is deducted. I want my money back so sir kindly help me otherwise i raise a complaint against fraud droom application. My address is state - odisa, pin code -751004, infront of pantaloon...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Droom Technology — cancelling orders without a proper reason

 Arjun G Nair on Aug 23, 2018
My first order cancelled due to address varification issue.
so i edited and varified all the fields, and ordered next flash sale product from droom and it get cancelled due to same reason.
they are just promotional thugs or the employees are just rude to customers by cancelling orders.
attention friends, dont support or be in this kind of time wasting promotions.
they are running a fake promotion. please stop this nonsense....
Complaint comments  Read comments Complaint category Car Dealers

Droom Technology — order cancelled without any proper reason

 Ravi06081992 on Aug 8, 2018
Hi,

Today I ordered 1 perfume from Droom Flash sale.
I have successfully placed my order and also done payment through PAYTM.

But later on, I got a mail from Droom support team that your order has been canceled due because Automatic Verification Failed.

They did not mention which auto-verification.

I already verified my email id and mobile number. I ordered only 1 qty as per the sale rule.

You can see in pics, I ordered only 1 qty today....
Complaint comments  Read comments [3]Complaint category Online Shopping

Droom.in — faulty vehicle sold by droom.in to me

 Faizna Kahn on Jul 12, 2018
I have purchased Honda Activa 3G 110 CC 2015 model from Droom.in in April 2018 and i was assured that this comes under warranty and the vehicle that i have purchased is properly checked and is in good condition and just on the name of droom i have purchased the vehicle, but now i think that i was a big fool to buy vehicle from droom.in.

Till now i have spent more than R 8000 in replacing the parts of vehicle which i have purchased as it was a faulty vehicle which was sold to me.

I was told by the seller that it is in very good condition and i don't have to do servicing...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Droom Technology — my order has been canceled from website and refund is not initiated yet [Resolved]

 SteaDler Anmol Joshi on Jun 23, 2018
I've ordered a brand helmet on from and paid 79₹ for that but later i was noticed in order status that my order has been cancelled and the status was "refunded" but i didn't received my amount yet and it's more than 15 days but there is no sign of my money in my account i've contacted several times but they said that they've refunded the amount. Order id 8158801...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Droom Technology — cash back not recd for order no. 7305111

 bshubham19 on Jun 14, 2018
Dear team,

My transaction date is 9th april 2018, but still not recd my 2500 cash back from droom, regularly i follow up but did'nt get positive resonpnse, kindly check the issue on urgent basis. Every time droom team told me sir we are working on that, please give us more time, already 2 month is over but they did'nt get any resolution for this transaction....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Droom Technology — offer for your audi a3 35 tdi attraction 2015 (qsid 1415553785) [Resolved]

 rajuraj1996 on Apr 24, 2018
Subject: Offer for Your Audi A3 35tdi attraction 2015 (QSID [protected]) Beware of this company, Droom runs mafia dealer network who are threatens their prospected seller and its part their Business strategy.

We have encountered in very bad situation their dealer doesn’t turned up for payment to me and we have cleared the bank dues from our own sources against car loan taken from HDFC.
He started harassing, threating and molesting and pressurize me to return the droom token amount given which is not even 0.5% of total car deal, forget about my loss to withdrawn the car loan...
Complaint comments  Read comments [1]Complaint category Car Dealers

Droom Technology — i am complaining about payment failure during online transaction [Resolved]

 M. Yogesh on Jan 17, 2018
On date of 17/01/2018, droom.in "offers the sell of helmet named as"get set helmet". They offers helmet at 49 rupees only.
I was booked a helmet, and tranferred money using sbi visa debit card.
My order number was 6257991. Recently i got message from droom.in as"we are unable to complete your 6257971 for helmet"
But 49 rs was deducted from my account.
Please refund my 49 rs....
Complaint comments  Read comments Complaint category Online Shopping

Droom Technology — refund not received [Resolved]

 Sahaj Swastik on Nov 9, 2017
My order id is 5568251 from last 15 days droom.com is telling 5 - 7 days. How many times i should have to call and ask for my refund. No one is aware where my money is one person says it would take a week more another says it is already refunded. I do have recording of every call i made to droom and for sure i will sue you guys for all this. I want my refund anyhow by today....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Droom Technology — refund not initiated. no response from company [Resolved]

 Kartik Dilori on Oct 31, 2017
I deposited the amount of rs 17000 in droom company as the employee of the company told me to deposit rs 17000 and you will get 34000 rs back so i deposited the money
And now its one month over and the employee is not picking up the phone
I need my refund back or else i ll issue a complaint
The employee with whom i coordinated is
Girija - [protected]
I m kartik dilori - [protected]
[protected]@yahoo.com
I deposited the money in droom account only.
I m uploading the pic for the same...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Droom Technology — honda activa

 Richa1 Sharma on Sep 25, 2017
I have purchased new honda activa from droom, his adviser told me you got 4000 cash back from droom and 2500 if you will pay by paytm, i have recording and written proof for both, after that i had purchased the same from far away from my home and little bit costly, when scotty ready the dealer neglect to give paytm cashback and refused to give the paytm offer after paying from paytm, and droom adviser also said that we can't do any thing its all your and dealer call, we had to refused to take away scotty bez we are getting more discount with paytm from near from my home, then they argue and at least...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Droom Technology — vehicles history report online [Resolved]

 vkraj4
Hi

I bought gold report about a vechicles history for 49 rs, and as per the website i checked the sample report for gold report. Following details will be provided:
Summary
Registration details
Advanced registration details
Hypothecation details
Blacklist details
Theft details

I opted for this by paying 49 rs and i received the report which has only two things summary and registration details. What about the other details which is mentioned above in your sample gold report.

The detail i have got is freely available...
Complaint comments  Read comments Complaint category Other

Droom Technology — refund of charges [Resolved]

 Amit Chail
Hi i had bought a car through droom in jul 2017, as the seller did not trust droom, he asked me to pay the full amount.
Droom representative asked me to make the full payment
And that if seller created any problem in the refund, they will intervene. They promised to release the payment within 6-7 days

I bought the car, gave them proof and even after one month of delivery of car, they are not paying the seller nor are they giving me refund

Their customer care has a standard line - i will arrange a call back...
Complaint comments  Read comments Complaint category Car Dealers

Droom Technology — my order 3627551 was cancelled. [Resolved]

 Kshitiz Chaurasia
Customer executive says that it was due to failed verification but they won't tell me which verification was failed although i had verified my mobile and email before placing the order. I had placed only a single order and abided by all terms and conditions. I want to know the correct reason for order cancellation and if there is not you must send the helmet to me anyhow. Look at the images attached of my conversation with a droom employee. He doesn't has an idea. First he says that they received multiple orders from my end but he himself knows it is false then he say that it is due to failed verification....
Complaint comments  Read comments [5]Complaint category Cars, Parts & Vehicles

Droom — amount deducted for 9 rs, helmet [Resolved]

 aks420
I was book my order from droom for purchase a helmet of rs.9/-, the amount are deducted from my bank account but the messaging on my mobile that "we are unable to complete your order no.3668571 for helmet with dlid:[protected] due to paument failure" before this message i was received the message from said side that "droom helmet order 3705161 has been placed order will be confirmed within 72 hours, post verification" if my order has been canceled then please credit my irn of rs.9/- in my bank....
Complaint comments  Read comments Complaint category Online Shopping

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