TVS Motor Company Complaints & Reviews

I bought ntorq on 4th june. After the getting delivered the started the engine but i was not able to start it. One of the mechanic came and help me to start it and i neglected the issue because there was low fuel. During the time of delivery there was some sound coming from below as when the scooty bumps on something the sound can be heard. It was also rectified by them before delivery. But when i started to use it on my daily basis the engine starting problem and the sounds are just a big headache to me. I visited showroom many a times with these problems but can't get a perfect solution to it. I have made a mistake of buying this scooty. I hope my problem will get resolved soon!!

I have recently purchased apache 160 4v dual disk varient. There is a manufacturing defect in my rear disk brake. It makes some noise and sometimes breaks are getting applied automatically without even presing the break paddle.

I went to the nearby service center and they told it will have this issue.

But how can a company compromise on the safety of a vehicle, where break is considered one of the most important safety gear.

Regards,
Paramvir saini
[protected]

Hi my self sahil i purchased tvs ntorq on 27 july 2018 i am facing problem misblance on wheels digital meter not working properly from first day i complaint to show room but they told me tell these problem when you will go for your first service but mis balance is a serious issue so i go back again they send me badarpur school road service centre i meet there one guys his name is subramanyam he told me we have lots of work to do come next time when i told these problem he replied me if i take your scotty today and give you tomorrow what will you do so go back and come next time i want to know from tvs is this a way to deal with customers see i pay for ntorq tvs not gifted me it's come from hard earning money so please check what happened why your employees doing this kind of behave

Hello Team,

I have purchased TVS RTR 200 4V on 15th march 2017 from Megha Auto (Kolkata). Now my bike is giving engine noise, engine sound has been totally changed in 1.5 years.

I have done my all free service from authorized TVS workshop (Kolkata 7 point TVS workshop, Bakhrahat TVS authorized service center and Maheshtala TVS Service center) and even I have done 2 paid services from there only. I have told them about my problem but they always said that no no this is a normal sound. But this is my bike and I totally realize that engine sound has been changed, the sound sound is like "ghar ghar" type. Also, the engine is getting very hot after 10-15 mins ride and it is getting really very very hot. Bike tuning is also a very big problem sometime they tune it very low that my bike is powered off while ride and sometimes they tune it very high like 2.5k RPM.

After 1.5 years, I think I did a big mistake to purchase Apache 200 and I will recommend all my friend not purchase Apache 200. TVS has sold me a defective bike.

HOPE YOU RESOLVE MY ISSUE ASAP.

Problems - Engine Noise, Front Disk Brake not working properly.

Thanks & Regards,

Sanjoy Bhattacharjee

Sir mera naam surjit he or victor drum bike35000 km k bad gear box sari grari kharab ho gyi he mene bike sari sarvice agency me krai thi surbhi tvs agency ambala cantt or ambala ki hi matheri shenkha rhi he or agancy k mac nic ne bola chain set change k liye bola mene change kra diya lakin bike bike k gear box se avaj a rhi thi or bike sari gear khrab ho gye he 4_5 mahine ho gye bike nhi mili mujhe or me markiting ki job isi karn chut gyi he or meri job jaa chuki he bike k karan kyon k me time se mkt cover nhi kr paa rha tha pls sir help me

I have purchased a scooty prep plus few months back and recently it ran into a starting issue. Often the engine doesn't crank with both kick and self and sometimes on the go when i am trying to accelerate, the engine dies off.
It has become a very serious issue as the vehicle is my prime mode of transport and to my surprise the service center attached to my tvs showroom is practically of no help. All they are saying, they are not able to recreate the problem and their is no fault in the scooty. I have checked with multiple sources and there are a bunch of probable causes for this but the service center is not attending me at all.

Hi, this is given. My bike apache rtr 160 tn 38 ca 2709 met with an accident on 28 jul 18 on that day itself i have took my bike to the showroom named sakthi saratha in coimbatore, still i didn't any call from them, if i called to them their response is not good, always they have one quote "spares not available please wait for some time". It's almost 30 days please take necessary action...

Dear Sir, i had purchased a TVS Jupiter classic on 17 August but i didn't get charger in it, i asked them they said its cost Rs-450/- but when i went their for inquiry for Jupiter classic that time they said charger available in it now when i purchased it doesn't have charger in it. Plz help.waiting for reply

I purchase new jupiter at down town motors, but my compliant on at on first day... Starting problem and wheel balancing.. Not attending properly to customer.. Thay have fix time for lunch, tea time.. Etc...
I repet visit at on 24.8.18 with same problem... Same as staff not responding..
I repet visit on 25.8.18.. Fill job work card... And lets see about tomorrow..

My bike tvs apache rtr 160 was serviced on[protected] invoice no 3843 at your authorized service centre shanti motors, rani bazar bikaner rajasthan. Due to lapses in services my bikes clutch plates damaged. Now when i approached to your service center they are saying we will give discount on labor charges. Since its the fault of your service center i will not bear any charges for the same. We request to give me the 100% discount on charges

Many times vehicle visit in garima automobile after service in every visit vehicle not start, after service rear wheel jam, noise, after clutch shoe replacement clutch shoe main nut loose found clutch shoe set damaged and dealership said to my father aapne bahar se chidwai hai. And found in your workshop all bolt of housing loose maximum missing. After service last three days my tvs jupiter not start no one understand the problem of customer. You are manipulate your customer. Dl5sat4822. My number - [protected], [protected], [protected]..

Garima automobile manager - [protected]
I m try tvs hotline for complaint but your customer excecutive not found detail of garima automobile sales and service so share manager number. Please take action, if your reponse week we are try legal or another way.

Dear sir i have purchase scooter in nov 2018. There is a defect in engine of my scooter. I have complaint the problem in 2 nd and 3 rd service and after that 3 or 4 times but my problem still not resolved. My scooter number is up 81 bu 6319. I will purchase the scooter from malhotra tvs samad road aligarh (Up). My name is peeyush singh and my no is [protected]. Please help me in resolving the issue otherwise i will take a help of consumer court. Its very bad that your experts check my scooter 7-8 times but unable to find the exact problem.

I have taken the quotation of jupiter base model in hem agencies satara maharashtra on 19th august 2018. But in your jupiter official website the ex showroom for satara town is rs 53269 and hem agencies have quoted me rs 57129 for ex showrrom base jupiter model
I want to know why there is difference in ex showroom price on your website and the dealer is quoting much higher price?..
I have a mind to purchase the jupiter... But to have it by the price you have given in your official jupiter website... Pfa for quotation and online ex showroom price screen shot..
Pls revert to my complaint...

I have purchased tvs jupitor just one year before.in 4th service, i given to supreme tvs service center at dombivali (E).in evening, i picked my jupitor as usual after servicing. I cross checked with service engineer about lubrication oil filled or not and told me that he filled surely.

After few kms, my scooter stops and engine choked. I took it to service center and i told to replace engine. But they are still convincing me to change only engine damage parts but can not replace whole engine.

I explained that after engine opened, my scooter is second hand and efficiency will be downed that is not excepted to me.

Can any one suggest that how i can replace my whole engine because its not mistake. Even i have faced a lot of problem during loading scooter to service center and take leave for one day & cancelled my company site visit.

My contact details : [protected]

Dear sir

Sir my tvs apache 180 cc white colour registration no up 14 dh 0592
Stand in tvs showroom from last 15 fifteen days
Due to an accident, no work done from when i stand my bike to till date
G. S. Moters ghaziabad meerut road says that part is not available
Please highlight this issue otherwise i will go to court
Because i have no other vehicles for going to office
Ghaziabad tvs showroom
G. S. Motors
Please solve this quarry
Asap

My mobile no, [protected]
My name. Vishal bana
My email. [protected]@gmail.com
My bike no. Up 14 dh 0592

Waste service. late delivery of papers. rude behaviour with customers. Robbing petrol from bikes while serving. Not delivering the bike with good servicing. Mileage not giving perfectly after they servicing. Please take upon this. This complaint is about from. Tenali vamsi motors beside busstand.

Hello, Kirti Kumar Joshi Here,
I have a Complain Regarding Servicing of my TVS WEGO Scooter (MP09SR2398).Today(23/08/2018) I gave it to Milan TVS Indore for Servicing as there was a continuous vibration in the lower part of the silencer. They charged Rs. 1017 for the same but even after servicing I am facing with the above mentioned problem.They are saying that there is risk of losing Silencer in resolving the issue which is not a professional reply from your side, if you are not able to serve, than please Refund charges taken from me.I am attaching invoice also.
M.NO.:[protected]
Mail ID : [protected]@gmail.com
Place : Indore

My vehicle Scooty Zest TN22DC8524 is having starting trouble - neither able to start using self nor kick starters. Even if it starts after kicking 15-20 times, i can drive only for 1-2 kms and again the engine goes off.

Clearly explaining the problem, I have given my vehicle at Arasu TVS Service Center, Porur, Chennai yesterday 22nd Aug 2018 for repair.

I did explain to the staff who attended my vehicle that I already changed the fuse twice in last 2 days but it is of no use as the engine will go off in short distance.

I received around 12 noon today saying vehicle has been repaired and I have to pay Rs.6/- only towards changing Fuse. I again escalated to the adviser on duty insisting to recheck the vehicle properly. I also mentioned again that I tried changing the fuse twice already but problem still exists.

I received a call again within 30 minutes saying they rechecked the vehicle and it is absolutely fine.

By taking a taxi I reached the service center and took delivery of the vehicle. While returning, vehicle went off twice and again self starter is not working. I had to kick start to reach home.

Now I just made a call to complaint about the issue and I was told by the operator that Mr.Sathish - Service Center Manger is off today and was transferred the to Arun(acting incharge). I verbally explained the whole situation and waiting for some development. The worst part is the vehicle is covered under AMC with this company

It is absolute non-sense and unprofessional way of treating the customer. I just noticed there is one more customer had the same issue and I only hope they resolved it.

Job Card No. 11813
Invoice No. 5129 dt 23/08/18

Today i have gone to aditi automobile whose address is c-2 sector-10 noida for servicing my tvs jupiter, when i have reached no body have attend me from the last 30 mins, after that i have seen one poster in the service center mentioning the free pick and drop facility but when i asked to give this facility, they denied to give and said that the poster is misprinted, after that i have gone to mr. Keshav tyagi (Service manager) he also saying the same thing which the service supervisor said.
Please don't put wrong poster in service center, i am also attaching the poster pic which i have taken today in service center.

Hii dear sir or madam,

5 months ago (In nov-2017) i have brought 6-tvs star sport motorcycle for my own tractor sales bussiness.
But i have lots of issue regarding motorcycle like startup problem, missing trouble, cylinder compression issue.
I already discussed above issue with bundi tvs dealership. No action is taken by bundi tvs dealership.

So i requested to you please resolve these issue as soon as possible.

Thanks & regards
Mahendra marwara
[protected]